General Manager - Holiday Inn Auckland Airport

Holiday Inn Auckland Airport is a 251-room hotel set among landscaped gardens just minutes from Auckland Airport. The property offers a restaurant, bar, pool, fitness centre, and flexible meeting spaces, serving a mix of leisure, transit, and group guests.

We’re seeking a commercially astute, hands-on General Manager to lead Holiday Inn Auckland Airport into its next chapter. This role calls for a confident leader with strong stakeholder capability and the ability to guide the hotel through a period of growth and future planning.

A Little Taste of Your Day-to-Day

• Oversee daily hotel operations with a focus on service standards and operational efficiency.
• Maintain strong visibility across the property, engaging guests and supporting your team.
• Lead and coach the team to build an engaged, positive, and performance-driven culture.
• Drive commercial performance through strategic, insights-based decision making.
• Champion improvement that enhance the guest experience and strengthen operational performance.
• Build trusted relationships with stakeholders.
• Represent the hotel confidently within the Auckland and airport-precinct market. What We Need From You
• Proven experience as a General Manager in a multi-department hotel environment.
• Airport-hotel experience or exposure to high-volume transit operations is an advantage.
• Engaging leadership presence with a visible, guest-focused style.
• Strong people developer who builds capability, recognises talent, and creates a positive team culture.
• Strong commercial acumen with sound judgement to drive revenue, manage costs, and deliver returns.
• Solid operational leadership across accommodation, F&B, and guest services.
• Continuous improvement mindset with a focus on enhancing guest experience and operational performance.
• Strong stakeholder engagement skills.
• Eligibility to work in New Zealand. What You Can Expect From UsYou’ll step into a leadership role at Holiday Inn Auckland Airport, supported by IHG Hotels & Resorts. We offer a competitive salary, performance-based rewards, and a range of benefits to support your wellbeing and work–life balance — along with colleague travel benefits and opportunities for ongoing professional growth. You’ll also have access to IHG’s development programs, global mobility pathways, and career milestone celebrations as you grow within the IHG network.

At IHG, we’re committed to creating an inclusive workplace where everyone feels welcome, respected, and able to thrive. We celebrate diverse backgrounds, experiences, and perspectives, and foster a culture built on trust, support, and belonging.

If you’re ready to lead a significant hotel within the Auckland airport precinct, we’d love to hear from you.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.