Cafe Manager

• Location: Grey Lynn, Auckland
• Employment Type: Permanent, Full-Time
• Number of Positions: 1
• Days of Work: Monday to Sunday (on a rotating roster)
• Hours per Week: Minimum of 30 hours
• Hourly Rate: from $29.00 to $31.00 depending on experience and skills

Key Responsibilities:

• Oversee and manage the daily café operations to ensure efficient and high-quality service.
• Lead, train, and motivate front-of-house staff to deliver a consistently positive customer experience.
• Manage staff rosters, stock control, and supplier relationships.
• Order, monitor, and maintain inventory, ensuring stock levels meet operational needs.
• Maintain accurate records of stock levels, budgets, and financial transactions.
• Manage budgets, operational costs, and financial reporting for the café.
• Ensure compliance with health and safety, food hygiene, and alcohol licensing regulations.
• Support the business owner in implementing operational improvements and strategic initiatives.
• Plan and coordinate special events or functions as required.
• Oversee cash handling and ensure accurate daily reconciliations.
• Handle customer feedback and maintain high levels of satisfaction and service quality.
• Maintain a clean, organised, and welcoming café environment.
• Assist front-of-house staff with reservations, greeting guests, and taking orders when needed.
• Conduct staff performance reviews and, where necessary, disciplinary actions.
• Collaborate with the Executive Chef on recruitment, trails, training, and team development.

Requirements:

• Minimum 3 years of relevant experience working either in cafés, restaurants, or bars, including at least 2 years in a leadership role (e.g., Supervisor, Duty Manager, or Café/Restaurant Manager).
• Hold a current LCQ (License Controller Qualification) and Manager’s Certificate demonstrating knowledge of the Sale and Supply of Alcohol Act 2012 and responsible service of alcohol.
• Barista skills and confidence in preparing and serving specialty coffee will be a strong advantage, not a must.
• Wine knowledge will be a great advantage, not a must.
• Ability to work flexible hours, including weekends, public holidays, and evening shifts.
• Excellent time management, organisation, and leadership skills.
• A genuine passion for hospitality, with a strong focus on team development and customer service.
• Strong communication skills and problem-solving abilities.
• Applicants must provide two reference contacts
• Must have a clean criminal record and be able to pass a drug test.
• Must hold a valid work permit in New Zealand (NZ citizen, resident visa holder, or open work visa).

Please apply online including a CV and a brief cover letter outlining your experience and why you’d be a great fit for Honey Bones.

Also, please outline in your CV which of the options below best describes your work permit in New Zealand:

1. I am a NZ citizen or a resident visa holder
2. I hold a work visa with open work permit
3. I hold a work visa linked to an employer
4. I hold a student visa
5. I hold a visitor visa
6. I am offshore (I don't have a visa)