Duty Manager

We’re looking for an energetic, hands-on Duty Manager to join our team and help lead the day-to-day operations of our busy restaurant and bar. This role is perfect for someone who thrives in a fast-paced hospitality environment, has strong leadership skills, and is passionate about delivering an exceptional guest experience.

Key Responsibilities:

Oversee daily service operations across the restaurant and bar

Lead, motivate, and support front-of-house staff during shifts

Provide outstanding customer service and handle guest enquiries or complaints

Ensure all areas are clean, organized, and running efficiently

Manage opening and closing procedures, including cash handling and reporting

Maintain compliance with licensing laws, health & safety, and food safety standards

Coordinate with kitchen and bar team to ensure smooth service flow

Train new team members and support ongoing staff development

Assist with stock control, ordering, and cellar management

Step into any operational role as needed to keep service running smoothly

About You:

Previous experience in a supervisory or duty manager role in hospitality

A current Duty Manager’s Certificate (or ability to obtain one)

Strong communication and leadership skills

Calm and confident in managing busy service periods

Reliable, organised, and proactive

Passionate about hospitality and creating memorable experiences for guests

Able to work evenings, weekends, and public holidays as required

What We Offer:

Supportive team environment

Opportunities for growth and development

Competitive pay and staff perks

A vibrant, social workplace where no two days are the same

If you’re a motivated leader who loves hospitality and enjoys being at the heart of the action, we’d love to hear from you!