Duty Manager

Job Description Founded in 1995 Super Liquor is a retail franchise system comprising of a nationwide network of over 180 stores and growing! Our core purpose; New Zealand’s leading brand and liquor store network, providing super friendly service, super range of products and super convenient! Super Liquor stores offer a supportive working environment that provides great training opportunities, within New Zealand’s leading brand and liquor store network.

Positions Available: 3 x Duty Managers 2 x Part-Time Team Members

Responsibilities of a duty manager range from organising, managing, and leading the overall operations of the store / providing super friendly service to our customers / staff supervision / maintaining store standards and addressing customer concerns. Other key responsibilities will include:

• Delivering a super shopping experience for our customers while monitoring and upholding the store’s legal obligations and conditions of its licence and the requirements of the Sale & Supply of Alcohol Act 2012
• Good understanding of NZ Health & Safety laws
• Creative use of retail merchandise strategies to execute store displays, promotional displays and most importantly generate sales.
• Operations management, negotiating with suppliers, ordering, and pricing.
• Manage product range and stock levels.
• Marketing management, store advertising and promotions
• Oversee all aspects of rostering, cash handling, budgeting, and health & safety.
• Store standards including maintenance, cleanliness, and hygiene protocols.
• People leadership – recruitment, training, and development
• Fostering a positive work environment Job Requirements To be successful in this role, you will have:
• A current Manager’s Certificate or at least be eligible to apply for one (i.e., have the LCQ and at least 6 months' experience in the liquor industry and be over 20 years of age).
• A full clean current driver’s licence.
• Previous experience working in a retail store environment, preferably within the liquor industry.
• Specialist product knowledge i.e., beer, wine, spirits and RTDs (training will be provided).
• Ability to work independently and follow company processes and procedures.
• Strong communication skills and a passion for delivering exceptional customer service.
• Sound merchandising skills to oversee store displays.
• Problem solver with solutions focus.
• Team player who is flexible and reliable.
• Ability to build trusting relationships with team members, customers, suppliers.
• Be physically fit as you will be required to lift, move, and deliver stock.
• Relevant tertiary level qualification would be an advantage.

🔹 Part-Time Team Members: Friendly and approachable with great customer service skills Willing to learn about our products Willing to sit LCQ test. Reliable and flexible with hours (including weekends) Retail experience is a bonus, but not essential 🔹 What We Offer: Competitive pay Supportive team environment Staff discounts Opportunity to grow with a new store opening

👉 If you’re keen to be part of our opening team, apply now! Send your CV and a short cover note to waikanae@superliquor.co.nz