Assistant Manager

Assistant Manager - Full Time (30–40 hrs/week) The Marion Hostel - Wellington $28 per hour

The Marion is more than just a place to stay; it’s a hub for community, creativity, and sustainability. Located in the heart of Wellington, we offer travellers a unique, local experience and a place to connect. A home away from home.

Winter season is approaching in Wellington, and we’re looking for a strong, people-focused Assistant Manager to support our daily operations and help lead the team through the coming seasons.

This role is ideal for someone who naturally takes initiative, thrives in fast-paced environments, and genuinely enjoys creating unforgettable experiences for guests while supporting and motivating a team.

Start Date: Mid-Late April

WHAT YOU BRING:

• Previous experience in hospitality and/or supervisory or management roles (highly preferred).
• A warm, confident, and outgoing personality, someone who can connect easily with both guests and staff.
• Strong leadership skills with a collaborative and supportive approach.
• High level of responsibility, reliability, and problem-solving ability.
• Excellent communication and organisational skills.
• Ability to stay calm under pressure and make decisions when needed.
• Flexibility to work varied shifts (mornings, evenings, weekends, public holidays, and occasional on-call situations).

THE MARION VIBE:

We’re looking for someone who truly embodies “The Marion vibes”, friendly, proactive, hands-on, and always ready to help. This is not a desk-only role. We are a living, breathing hostel where things are always happening. From supporting reception to helping with daily operations, jumping into unexpected situations, or assisting wherever needed, you lead by example. You enjoy being around people, bring positive energy into the space, and care deeply about both guest experience and team culture.

KEY RESPONSABILITIES:

• Supporting the Hostel Manager in daily operations and team coordination.
• Leading shifts and being a key point of contact when management is not present.
• Ensuring guests have an outstanding experience from arrival to departure.
• Overseeing bookings, systems, and administrative tasks.
• Assisting with staff supervision, training, and maintaining a positive team environment.
• Handling operational challenges with confidence and professionalism.
• Being hands-on across all areas of the hostel when needed.

WHAT WE OFFER:

• A vibrant, social, and supportive workplace.
• Real responsibility and opportunities to grow within the role.
• A team that feels like whānau.
• For the right fit, accommodation may be included.

If you’re ready to step into a leadership role and bring your energy, care, and hospitality skills to The Marion, we’d love to hear from you.

Send your CV and Cover Letter to apply.