Hospitality Operations Supervisor

• Lead hospitality operations and events in a busy, dynamic venue
• Deliver top-notch customer service and support a vibrant team
• Shape and grow a flexible, hands-on role to make it your own

We're looking for a Hospitality Operations Supervisor / Administrator to support a busy venue that combines food, beverage, and events. This is your chance to step into a role where you can truly make it your own, support a vibrant team, and play a key role in daily operations and high-profile functions.

What you'll do:

• Manage rosters for F&B and Gaming teams (26 staff total) and ensure smooth day-to-day operations.
• Coordinate and support events ranging from intimate gatherings to large-scale functions (up to 250 guests).
• Deliver outstanding customer service over phone, email, and in-person interactions.
• Support website updates, content management, and the launch of social media channels.
• Ensure compliance with hospitality and operational standards.
• Provide hands-on support on the floor when required.

We're looking for someone who is:

• Experienced in hospitality operations or events.
• Highly organised, detail-oriented, and able to focus on tasks independently.
• Confident, professional, and customer-focused.
• Flexible with occasional weekend work.

What's on offer:

• This role can be 4 or 5 days per week
• A supportive leadership team and collaborative environment.
• The opportunity to shape and grow this role.
• $70-75k per annum

If you're ready to take on a role where operations, events, and customer service intersect, we want to hear from you!