Shower Host- Qantas Lounge, Auckland Airport

Looking to create a refreshing experience for premium travellers?

• Deliver luxury comfort - Be the welcoming face of a world-class lounge experience.
• Grow your career - Access NZQA qualifications, apprenticeships, and structured development pathways.
• Be recognised - Enjoy performance bonuses, awards, and a supportive team culture.

He angitūtanga / The opportunity:

We're seeking a detail-oriented and guest-focused Shower Host to join our Qantas team at Auckland International Airport. In this role, you'll ensure the shower and restroom facilities are impeccably clean, well-stocked, and ready to provide a premium experience for our guests. Your warm hospitality and attention to detail will help create a relaxing and memorable environment for travellers. This is a Permanent position with 20 hours guaranteed per week. Therefore, the successful candidate MUST be available to work during weekends.

Ko o kawenga / Your responsibilities:

• Welcome and assist guests courteously upon arrival at the shower facility.
• Prepare and reset shower suites between guest use, ensuring hygiene and presentation standards.
• Replenish amenities such as towels, toiletries, and maintain stock levels.
• Perform daily cleaning across lounge areas including restrooms, showers, seating zones, and staff areas.
• Report maintenance issues and ensure compliance with health and safety protocols.

He kōrero mōu / About you:

• Experience in a similar role, ideally in a premium hospitality or airport environment.
• Excellent grooming and professional appearance, with a warm and courteous manner.
• Physically fit, reliable, and able to work independently or as part of a team.
• Flexible with shifts, including weekends and public holidays.
• Strong communication skills and a proactive attitude toward guest service and cleanliness.

Ngā painga / Benefits & Perks:

• Fair Pay Commitment: We ensure all employees are paid at least the living wage and benchmark salaries to reflect market standards.
• Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
• Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
• Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.
• Health & Safety Focus: A commitment to providing a safe and healthy work environment, prioritizing the well-being of employees and customers.
• Corporate & Retail Discounts: Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more.
• Diversity, Equity and Inclusion - We seek and value differences in people as these differences help us do better because "Together we are better"
• Site-Specific Benefits: Depending on the site, tailored perks such as free uniforms, on-site parking, subsidized accommodation, and access to amenities like gyms and pools are available.

Please visit our Benefits page for a comprehensive list of our benefits.

Mo matou / About us:

• We are New Zealand's leading and largest food and support services provider across multiple industries.
• Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
• We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all.

Successful candidates will be able to pass per-employment checks satisfactorily.

Applicants for this position should have NZ residency or a valid NZ work visa.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries please contact the Compass Group Recruitment team at recruitment@compass-group.co.nz

Creating meaningful and lasting connections with every experience.