Boutique Accommodation Property Manager, Matakana

Job description Plume Villas, highly sought after Boutique Matakana Accommodation and part of the Joss Ventures Ltd group, also including Plume Restaurant, situated on a 7ha landscaped plot, just one hour away from Auckland Harbour Bridge, requires Accommodation Manager/s (couple) on Contract basis to live and work on site with one bedroom ensuite accommodation provided and run the smooth management of the day to day running of the site.

The manager will use our PMS system Guest point with STAAH to ensure optimum bookings, check-ins/outs and receivables.

The manager will be responsible for the property administration and maintenance along with the Company Director, housekeeping and cleanliness, and budget expenses and act as an ambassador or bridge between house guests and the facilities available to them and support their activity desires.

Key Result Areas

-Management of the Booking System and end of month reconciliation with Accounts.

-Ordering and receiving stocks and monthly stock-take of all supplies and authorizing all expenses related to the property

• Ensuring optimum year-round capacity utilization of the available villas
• Management of Housekeeping including sourcing and hiring casuals and rostering to ensure a very high level of cleanliness and upkeep of the property and to regularly inspect all the Villas to ensure excellence in upkeep
• Pre audit of all accommodation prior to release
• Liaison with the landscaping and ground keeping staff and administration contractors to ensure a perfect environment

-Maintenance of all equipment including wastewater and purification and pool plants and its servicing and repair

• Health and Safety practices are developed and upheld to ensure the highest standards of cleanliness as well as security and safety to all on the site
• Guest complaints are handled expeditiously and escalated to management immediately. Respond to all Guest Reviews from all sources

-Attend and participate in weekly Management Meetings

• Recommend to the Plume management all upgrades or actions to be taken

MINIMUM5/10 YEARS EXPERIENCE - THIS POSITION INVOLVES STAYING ON SITE AND BEING AVAILABLE 24/7 IN CASE THE NEED SHOULD ARISE.

Website http://www.plumecollections.co.nz