Service Facilitator

If you love hospitality but you're ready for real work-life balance, this is your moment.

Think: your evenings back, your weekends mostly free, and a role that still lets you use your hospo smarts every single day.

We're The Recruitment Network (TRN), New Zealand's leading hospitality staffing specialists. Our Christchurch team is vibrant, warm, fast-paced, and full of people who genuinely love helping others succeed.

Now we're looking for a confident, people-focused Service Facilitator to join us.

This role is perfect for a switched-on, professional hospitality superstar who thrives on organising, communicating, and bringing the best out of people - without the late nights.

What You'll Be Doing

This is a hands-on, people-first role where your hospitality experience becomes your superpower. You will:

• Roster our talented temp workforce, matching the right people with the right shifts
• Speak with clients daily to understand their needs and keep everything running smoothly
• Interview, onboard, and support new team members
• Provide hands-on Front-of-House training, ensuring our staff are confident, polished, and ready to deliver
• Build genuine relationships with both clients and candidates
• Navigate a lively, fast-changing environment where you're the calm, capable centre
• Solve problems on the fly and keep service standards high

If you love hospo, love people, and love being the one who brings everything together, you'll thrive here.

To shine in this role, you'll bring:

• Strong hospitality experience, especially front-of-house
• Confidence in training and coaching staff to deliver great service
• A natural ability to spot high-quality talent
• Excellent communication skills - warm, clear, and professional
• Strong organisational skills and the ability to juggle changing priorities
• Tech confidence with Microsoft 365 (Word, Excel, Outlook, Teams)
• A people-first attitude and genuine enjoyment of working with others
• Flexibility for occasional onsite client visits or sign-ins

This is a busy, rewarding role that suits someone who is energetic, organised, and passionate about elevating people.

Why Join TRN?

At TRN, you'll join a team that celebrates collaboration, growth, and balance. You can expect:

• A fun, welcoming Christchurch office
• Training and development to help you grow your career
• A supportive team that backs each other every day
• A chance to shape and elevate the hospitality workforce across NZ
• A role that values your hospo intuition and people skills
• A lifestyle upgrade - regular hours, more balance, and no more late-night closes

Ready to Step Into a Role That Grows Your Career and Your Lifestyle?

If you're passionate about hospitality and people - and want a role where every day brings something new - we'd love to hear from you.

Apply now with your CV and a few lines about why you'd be the perfect fit for this rewarding, fast-paced role.