Hotel Guest Service Agent (GSA)

New Plymouth’s leading luxury boutique hotel is looking for a part time front desk team member to join our award winning team.

We are looking for a person who:

• Gets excited about hotels! Ideally with hotel experience
• Is amazing with people and sharp on the detail

The role:

• Greeting and checking in / out our guests
• Taking phone calls and reservations
• Responding to emails
• Guest requests such as room service, amenities, dinner reservations, tourist attractions and much more!
• Checking rooms for cleanliness and maintenance

The detail

• Weekend work is essential
• Mostly evening shifts from 3.30pm - 9pm
• 20-25 hours per week with more hours on offer if housekeeping shifts are worked
• Ability to be on call some days of the week and assist guests after hours as required