Lounge Assistant - Strata Lounge, Auckland Airport

📍 Location: Auckland International Airport🏢 Employer: Compass Group New Zealand🕒 Employment Type: Casual

Create comfort and connection in a premium lounge experience

• ✨ Deliver hospitality with heart - Be part of a team that creates memorable moments for travellers in a luxurious lounge setting.
• 🚀 Grow your career - Access NZQA qualifications, apprenticeships, and structured development pathways.
• 🌟 Be recognised - Enjoy performance bonuses, awards, and a supportive team culture.

He angitūtanga / The opportunity:

We're looking for a warm and professional Lounge Assistant to join our team at the Strata Lounge in Auckland International Airport. In this role, you'll be responsible for delivering exceptional food and beverage service, maintaining a pristine lounge environment, and ensuring every guest feels relaxed and valued. You'll be part of a high-performing team that brings the best of Kiwi hospitality to life. This is a Casual Position where hours of work are "as and when" required basis.

Ko o kawenga / Your responsibilities:

• Prepare and present food, including portioning, plating, and assisting with salad and vegetable prep.
• Deliver professional customer service, responding to guest requests and resolving issues promptly.
• Maintain clean and tidy dining and kitchen areas, including public spaces and stock rotation.
• Wash dishes and handle waste, linen, and cleaning duties to ensure hygiene standards.
• Communicate effectively with colleagues and guests, supporting a collaborative team environment.

He kōrero mōu / About you:

• Experience in a similar hospitality or catering role.
• Team player with a flexible, positive attitude and strong communication skills.
• Physically fit, reliable, and committed to maintaining high standards of presentation.
• Able to work independently and take initiative in a fast-paced environment.
• Holds or is willing to obtain a NZQA Food Handling Certificate and Police Clearance.

Ngā painga / Benefits & Perks:

• ✅ Training & Development - Online learning, apprenticeships, and NZQA qualifications.
• 📈 Career Pathways - Formal progression opportunities within Compass Group.
• 🎉 Recognition - Star Awards, Service Awards, and annual bonuses.
• 🛡 Health & Safety - A safe, supportive work environment.
• 🛍 Discounts - Health insurance, gym memberships, optometry, and more.
• ✈️ Site-Specific Perks - Free uniforms, on-site parking, and access to airport amenities.

👉 Please visit our Benefits page for a comprehensive list of our benefits.

Mo matou / About us:

• We are New Zealand's leading and largest food and support services provider across multiple industries.
• Our sub-brands, Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors.
• We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT.
• Our people are awesome, they breathe life into our brands and make great things happen!
• Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.
• We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all.

Successful candidates will be able to pass per-employment checks satisfactorily.

Applicants for this position should have NZ residency or a valid NZ work visa.

Recruitment for this role will actively commence from the date of advertising.  The closing date is reliant on the appointment of the successful applicant.

Don't miss out on this unique opportunity - Click 'Apply' Now!

For any recruitment queries please contact the Compass Group Recruitment team at recruitment@compass-group.co.nz

Creating meaningful and lasting connections with every experience.