Senior Business Analyst

We are Woolworths Group | Ko Woolworths Tatou

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand.  Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'.  That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace.  With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

You’ll collaborate with a variety of technical and non-technical stakeholders in the business, capturing customer & business needs, customer journeys and stories as well as mapping business processes.

The key responsibilities include:

• Lead high-impact initiatives through robust analysis: Lead the charge on complex, strategic projects using advanced analysis to forge clear paths forward.
• Contribute to shape product priorities: Collaborate with the Product Manager and key stakeholders to inform product strategy, prioritise work, shape upcoming initiatives, and ensure consistent alignment across all activities.
• Innovate and validate solutions: Facilitate robust evaluations of options, ensuring technical feasibility and business viability.
• Ensure seamless change: Conduct deep impact analysis to understand all implications across systems, people, and processes.
• Deliver measurable value through fit for purpose analysis: Champion outcome-based delivery and help teams to optimise for real-world results.
• Elevate the BA craft: Serve as a champion for best practices, coaching the wider community and driving continuous improvement in the BA function.

What you’ll bring | Hei koha

You are a detailed oriented BA with at least 5 years' experience in Business Analysis. You are open to adapt, flexible and comfortable working across both technical and non technical initiatives and changes.

You are:

• Expert in leading analysis activities: Proven history in leading analysis for big, cross-functional projects with major technical and business change.
• Customer obsessed & data-driven: Mindset and ability to focus on customer outcomes and leverage data to guide every decision.
• Detailed oriented and a problem solver: Ability to navigate around complex challenges and details to deliver practical and adaptable solutions.
• Expert in facilitation and influencing: Skilled in facilitation, requirements gathering, and comfortable navigating both Agile and mixed delivery approaches.
• Master Communicator: Ability to simplify complex ideas and build strong, trusting relationships with senior leaders and technical teams.
• Change Agent: Experienced in change management and helping teams thrive through new ways of working in a fast-paced environment.

What you’ll experience | Nga Huanga

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
• High-impact role supporting our teams who enrich our communities.
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group | No Woolworths tatou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.