Business Analyst - HomeRun
Woolworths Group New Zealand
Listing Description
Description
We are Woolworths Group | Ko Woolworths Tatou
We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
What you’ll do | Hei mahi
In this exciting role, you will have the opportunity to collaborate with all sorts of stakeholders in the business (both technical and non-technical), capturing customer & business needs, customer journeys and stories & mapping business processes.
This role sits within our HomeRun (Last-Mile) Tribe, with strategic connections across Woolworths Group. HomeRun is the last mile business for eComX, with more than 20 million deliveries annually, it powers eCom growth through an exceptional last mile customer experience at competitive economics.
Specifically, the role will see you:
- Contributing to the business analysis effort on high-value and complex strategic initiatives using advanced analysis techniques and skills.
Contributing to the business analysis effort on high-value and complex strategic initiatives using advanced analysis techniques and skills.
- Working with the Product Manager to develop strategic plans, prioritise discovery and delivery activities.
Working with the Product Manager to develop strategic plans, prioritise discovery and delivery activities.
- Liaising and managing stakeholders across the Woolworths Group to understand and align on initiatives.
Liaising and managing stakeholders across the Woolworths Group to understand and align on initiatives.
- Owning the squad sprint backlog in conjunction with the Product Manager.
Owning the squad sprint backlog in conjunction with the Product Manager.
- Facilitating the squad’s operational support and investigations to improve product experiences.
Facilitating the squad’s operational support and investigations to improve product experiences.
- Facilitating the evaluation of solution options to validate assumptions.
Facilitating the evaluation of solution options to validate assumptions.
- Working closely with UX & Engineering to define and design solutions that are feasible and viable.
Working closely with UX & Engineering to define and design solutions that are feasible and viable.
- Ensuring ongoing optimisation of changes in-market, against intended customer and business outcomes, and leading the analysis of defects.
Ensuring ongoing optimisation of changes in-market, against intended customer and business outcomes, and leading the analysis of defects.
- Contributing to successful change management and process improvement by creating documents and artefacts such as as-built processes and procedures.
Contributing to successful change management and process improvement by creating documents and artefacts such as as-built processes and procedures.
- Championing business analysis best practices and empowering teams to become T-shaped.
Championing business analysis best practices and empowering teams to become T-shaped.
- Join our product community to contribute, learn, share and become a product evangelist at our organisation
Join our product community to contribute, learn, share and become a product evangelist at our organisation
What you’ll bring | Hei koha
You are a strong well-rounded Business Analyst with extensive Agile and digital expertise that will allow you to hit the ground running in this role. You will be used to working in highly collaborative environments and have confident communication and facilitation skills. You will also have experience with contemporary BA tools and techniques.
To be successful in this position, you will have:
- Expertise working across multiple domains and software development methodologies such as Agile (e.g. Scrum, Kanban, dual-track) and Waterfall.
Expertise working across multiple domains and software development methodologies such as Agile (e.g. Scrum, Kanban, dual-track) and Waterfall.
- Exposure to human-centred design practices and mindsets.
Exposure to human-centred design practices and mindsets.
- A problem solving mindset - being curious and logical whilst taking initiative to identify and solve a challenge when they come up
A problem solving mindset - being curious and logical whilst taking initiative to identify and solve a challenge when they come up
Application details
Woolworths Group New Zealand
We are Aotearoa’s leading supermarket brand, across 185 stores we serve about 3 million customers every week. It’s a big job, but we love what we do - giving customers the very best in choice, value and convenience, while keeping our social and environmental responsibilities top of mind.
With over 22,000 incredible team members, we are one of the biggest private employers in the country. Our friendly in-store team is supported by thousands of team members across our distribution, support offices and processing plants. Woolworths is on the forefront of cutting-edge technology and constantly working to meet the needs and demands of the modern customer.
We're proud of our team and committed to helping every one of them realise their potential. Each year, our business invests in careers, training and education programmes to develop and grow our team members into great retailers and leaders.
Woolworths New Zealand is part of Woolworths Group.
