eCom Operation New Capability Specialist

• Permanent full-time position
• Hybrid working arrangements
• Dynamic, high performing team

We are Woolworths Group | Ko Woolworths Tatou

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand.  Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'.  That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace.  With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do | Hei mahi

To deliver new initiatives within eCommerce Operations leveraging Fulfilment Digital Technology and the Fulfilment Network improving business, team and customer value within our stores and eStores.

Additionally you will;

• Collaborate with eComX and Store Operations teams, participating in agile processes.
• Work with the eCommerce Operations New Capability Chapter Lead to support eCommerce Operations initiatives.
• Use data and insights to drive value creation in eCommerce Operations.
• Develop and implement eCommerce Operations processes, including training and stakeholder engagement.
• Lead and contribute to projects, process improvements, and operational support for eCommerce initiatives.

What you’ll bring | Hei koha

• Experience in identifying, mapping, documenting, and implementing process improvements in a retail or eCommerce environment. Including familiarity with Lean principles and methodologies.
• Experience working within teams and managing small-scale projects from initiation to completion.
• Experience in developing and delivering training programs.
• Experience in analysing data to identify trends and opportunities for improvement.

What you’ll experience | Nga Huanga

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
• High-impact role supporting our teams who enrich our communities.
• A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
• A progressive and competitive leave policy that gives you more space for what matters to you.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.

Everyone belongs at Woolworths Group | No Woolworths tatou

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.