IT Digital Support
WellSouth
Listing Description
Description
Title: IT Digital Support Location: Invercargill, Southland FTE: 1
At WellSouth, we are dedicated to promoting health equity, ensuring everyone has access to the highest quality of care and enabling better health outcomes for people in the Southern region.
We offer:
- A supportive work environment where you will make a real impact on the lives of our diverse communities.
- Opportunities for personal and professional growth.
- A commitment to upholding the principles of the Te Tiriti o Waitangi.
- To support the health and wellbeing of our employees we offer a competitive salary, flu vaccinations, an annual wellness voucher and a day off on your birthday.
- 5 weeks annual leave after two years.
- Sick leave entitlement of 5 days will be available from commencement of employment and another 5 days at 6 months of employment. 10 days entitlement will be available at 12 months service thereafter.
- Inhouse equity training, Te Reo training and associated professional development.
- We are a rainbow tick certified workplace, the first PHO in Aotearoa New Zealand.
Position Purpose: The IT Digital Support will respond to requests and provide appropriate, accurate and timely support to users of WellSouth’s digital systems. They will log and record all issues and their solutions to help inform continuous improvement processes.
What are we looking for: We are seeking a skilled and motivated IT Digital Support professional who can deliver exceptional technical assistance across our organisation. The ideal candidate will demonstrate strong communication skills, the ability to simplify complex technical concepts, and a commitment to providing timely, effective solutions. A proactive approach, attention to detail, and the ability to work under pressure while maintaining professionalism are essential.
About you - To be successful in this role you will:
- You will bring proven experience in IT support, ideally within a healthcare environment, coupled with a solid understanding of systems such as Windows Desktop, Office 365, Azure Active Directory, and Microsoft Azure.
- Your ability to troubleshoot and resolve technical issues efficiently, combined with strong analytical skills and a customer-focused mindset, will ensure success in this role.
- We’re looking for someone who takes ownership of issues, proactively drives solutions, and ensures every task is seen through to successful completion.
- Experience with TeleHealth platforms and cloud-based communication technologies is highly desirable, along with a commitment to upholding WellSouth’s values in all interactions.
Our Values - Tō Mātou Uara
- He mana tō te whānau – Whānau Centred
- Tōkeke - Equitable
- Manawa whakaute - Respectful
- Pono – Transparent
Please note that we don’t always work to fixed closing dates & may interview candidates as their applications are received.
Due to the holiday period and the WellSouth team having a well deserved break, please do not anticipate a response from our team until after 5th January 2026.
Applications close: 16 January 2026
Applications must include a CV, and a cover letter. To apply please click 'apply now' or through accessing the following link: https://wellsouth.bamboohr.com/careers/495
WellSouth Primary Health Network is an equal opportunity employer. We are rainbow-tick accredited and are committed to upholding the principles of the Treaty of Waitangi. WellSouth is smokefree and we support the Government’s Vision of a Smokefree Aotearoa 2025.
Application details
Apply online for this role or contact WellSouth for more information.
WellSouth
WellSouth is the Primary Health Organisation for Otago & Southland.
Our purpose is to empower and support healthcare providers to deliver sustainable, accessible, equitable quality care to our Southern communities. We do this by delivering community-based primary health care and wellness services to consumers and their whānau through general practice. Our team of ~100 people are spread across the two regions working across a variety of roles from clinical advisors and program managers to operational roles in data intelligence, communication and education, to health promotion and equity engagement as well as a massive workforce in wellbeing and mental health. We do this mahi with a vision for the best health and wellbeing for the South.
Our key focus is to:
- Organise primary health care services in Otago and Southland that reduce health disparity, promote equity and improve access to health care.
- Support primary health care providers to ensure quick and easy access to ensure quick and easy access to primary health care, improve integrated care, and measure and understand health data.
- Promoting healthy lifestyles, support access to screening and prevention services.
Why work at WellSouth? If you are passionate about health, wellbeing and making a make a real impact on the lives of our diverse communities, you have come to the right place! We also pride ourselves on being a rewarding place to work - small enough to get to know everyone, big enough to develop and challenge your career.
We offer:
- A supportive work environment where you'll make a real impact on the lives of our diverse communities.
- Opportunities for personal and professional growth.
- A commitment to upholding the principles of the Treaty of Waitangi.
- Team support and leadership provide our staff with the tools they need to reach out, to be a voice and to make a difference in people’s lives.
- Flu vaccinations, an annual wellness voucher, a day off on your birthday and 5 weeks annual leave after 2 years.