Entry-Level Account Support Assistant

Entry-Level Account Support Assistant — Signbiz Auckland

Location: Auckland | Full Time

Signbiz is a leading signage provider with branches across New Zealand, including Auckland, Tauranga, Wellington, Southern Lakes, Hawkes Bay, Christchurch, Dunedin and Tasman. We specialise in comprehensive brand management, custom-made signage, and full commercial fit-outs. As our Auckland branch continues to grow, we’re looking for an organised and motivated Account Support Assistant to help keep our workflow running smoothly.

Why Choose Signbiz?

Career Development We promote from within wherever possible and support staff as they progress into more senior roles.

Skill Building Gain hands-on experience in project coordination, admin processes, customer communication, and signage operations.

Supportive Team Environment Work closely with experienced Account Managers and learn the inner workings of the signage industry.

Key Responsibilities

• Assist the Account Managers with daily admin tasks and project coordination
• Help prepare quotes, job sheets, and documentation
• Respond to client emails and phone calls
• Answer basic client queries around timelines, production, and installation
• Keep client information, files, and project details organised and up to date
• Follow up with clients when required
• Liaise with internal teams (design, production, installers) to keep projects moving
• Support with artwork briefs, approvals, and general workflow tasks

What We're Looking For

• Strong organisation and time-management skills
• Confident communication — both written and verbal
• Ability to manage multiple tasks in a fast-paced environment
• Comfortable speaking with clients and internal teams
• Positive, proactive attitude and willingness to learn
• Basic design knowledge is an advantage (but not essential)
• Ideal for students, entry-level applicants, or anyone wanting office/admin experience
• Fluency in written and spoken English
• No industry experience is required — just a good attitude and a desire to grow.

How to Apply

Please submit your CV and a brief cover letter explaining why you’d be a great fit for the Signbiz Auckland team to jobs@signbiz.co.nz

As we have multiple roles across the group, please clearly state Auckland – Account Support Assistant in your subject line.

Applicants for this position must have NZ residency or a valid NZ work visa