Sales & Operations Manager

At Trade Me, we're about connecting Kiwi to create the life they want. Whether it's the big things like finding a home, a job, a car or growing their business, or the smaller things, like finding that right bedside table or parting ways with some old stuff. At Trade Me our vision is to be the place where Kiwi look first.

We are looking for a dynamic Sales & Operations Manager to lead Trade Me Jobs based in Auckland. This isn't a traditional "sit-behind-the-desk" management role; it's a unique 70/30 hybrid. You'll spend the majority of your time coaching a high-performance sales team, while the rest is dedicated to revolutionising our operations through AI and automation.

Here is what you can expect from this role:

You will be the driving force behind both our people and our processes. Your focus will be split across two key areas:

Sales Leadership & Performance (70%)

• Coaching for Greatness: Lead and develop a team of Client Managers to consistently exceed revenue targets through in-field coaching and strategic storytelling
• Customer Intimacy: Maintain a deep understanding of the recruitment market and industry trends to ensure our clients view your team as highly credible digital marketing experts
• Market Engagement: Educate the Jobs sector on our products, driving high levels of adoption, engagement, and spend

Operational Excellence & Innovation (30%)

• Innovate with AI: Identify and implement AI-powered tools and automated workflows to create tangible efficiencies for the sales team
• Optimise the Engine: Empower the team with data and analytics
• Strategic Insights: Deliver actionable forecasts and strategic KPIs to leadership to refine our go-to-market strategies

**What you will bring to our team: ** You are a naturally energetic, evidence-based decision-maker who can connect long-term vision with short-term execution. You'll need:

• Leadership Experience: 3-5+ years in sales leadership, with a proven track record of developing high-performing teams
• Tech-Forward Mindset: A genuine passion for leveraging technology and AI to solve business problems and drive automation
• Analytical Power: Strong financial competence and the ability to turn complex data into clear, actionable insights
• Industry Savvy: Experience in strategic account management (ideally within the recruitment or jobs industry) and proficiency in CRM tools like Salesforce
• C-Suite Credibility: Experience nurturing senior-level client relationships and delivering sharp, influential presentations

You'll have the best time working at Trade Me, and this is why:

#Flexibility: Flexibility means different things to different people and we support you to find what works, including a home office set up and utilities allowance. We value team connection and come together in person on Monday and at least one other day a week.

#Wellness: Being your best self means caring for your physical and mental wellbeing, we offer lots of resources to help you along the way.

#Leave: We support you with leave when you need it, including 5 days of wellness leave each year and 10 days of sick leave from day 1.

#Social: Nothing beats getting together to have some fun and celebrate our success. Join us in the office on payday for company paid lunches. Regular Friday drinks and nibbles, annual Trade Me company awards, celebrations and more.

#Learning: Whether it's on the job, formal training, mentoring or something else, you'll grow with us from Day 1.

We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you so please send us your resume and a short cover note outlining the "Why".

Trade Me is an INZ accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.