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Sales & Customer Success Rep (Remote WFH)

Kure NZ  |  Listed 15 days ago
   

Sales & Customer Success Rep (Remote WFH)

Kure NZ

Listed 15 days ago

Listing Description

Location
Auckland City, Auckland
Job type
Part time
Duration
Contract
Approximate pay
$30 - $35 per hour
Company benefits
Travel Covered

Description

About Kure

Kure is one of New Zealand’s fastest-growing natural wellness brands. We combine premium plant-based products with real human support — on the phone, online, and face-to-face at health expos.

We’re entering a strong growth phase and are looking for a confident sales-focused team member to support customers, convert leads, and represent Kure at selected expos.

This is not a passive customer service role. This is a sales + relationship role for someone who enjoys helping people take action.

The Role (What You’ll Actually Be Doing)

This role has three core components:

  1. Phone Sales & Customer Success (Primary – Weekdays)

~20-30 hours per week (guaranteed)

  • Calling warm leads and new members
  • Upselling customers into subscriptions and bundles
  • Supporting customers through onboarding and follow-up
  • Handling inbound sales calls and messages
  • Helping customers choose the right products (guiding, not pushing)
  • Working with our CRM and support systems (training provided)
  1. Expo & Event Sales (2 expos per month on average)

1–3 day expos | approx. 7 hours per day

  • Represent Kure at health & wellness expos
  • Engage customers in 1:1 conversations
  • Educate and sell our best-selling products
  • Work alongside a team leader at larger expos
  • Assist with setup and pack-down
  • Some travel required (Auckland / North Island expos)

Expos are a key sales channel and also part of training and performance development.

  1. Optional Extra Hours (As Available)
  • Additional expos
  • Pharmacy or retail demos
  • Extra sales hours during launches or busy periods

(These are optional and paid — ideal if you want more hours.)

Hours & Pay

  • Guaranteed: 20-30 hours per week (phone sales & customer success)
  • Hourly rate: $30–$35 per hour (based on experience)
  • Expos: Paid per day + performance bonuses
  • Travel, accommodation & food covered when required
  • Free Kure products
  • Full training provided

This role typically averages 25–40 hours per week, depending on expos and availability.

This Role Is For You If You:

  • Are confident speaking to people on the phone and in person
  • Are comfortable with sales and conversions
  • Can explain things clearly and simply
  • Enjoy helping people make decisions
  • Like variety (phone work + events)
  • Are reliable, organised, and proactive
  • Can work 2 weekends per month
  • Have your own vehicle and can travel when needed
  • Are Auckland-based (preferred), or Wellington-based with flexibility

You do not need to be a wellness expert — we train you. You do need to be comfortable selling.

This Role Is NOT For You If:

  • You dislike sales or “closing”
  • You want a quiet admin-only role
  • You can’t work weekends at all
  • You’re looking for fully remote, no-travel work

How to Apply

Email Nick at nick@trykure.com with:

  • A short intro about yourself
  • Your sales, customer-facing, or event experience
  • Your location (Wellington / Auckland / other)
  • Your availability (weekdays + weekends)

Application details

Apply online for this role or contact Nick Thompson for more information.

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