Service Manager – Cleaning Services

We are hiring a proactive Operations Manager to lead our cleaning teams across Auckland—a full-time role with a company vehicle, and career growth in a dynamic service environment.

Company:Pleasure Cleaning Services Ltd. Location:Auckland, New Zealand Employment Type:Full-time, Permanent Start Date:Immediate Start ANZSCO Code:149999 – Hospitality, Retail and Service Managers nec

About Us: Pleasure Cleaning Services Ltd. is a dynamic and growing company providing high-quality residential and commercial cleaning services across Auckland. We pride ourselves on our dedicated team, operational excellence, and commitment to client satisfaction.

The Opportunity: We are seeking an experienced and proactive Operations Manager to lead our daily field operations and support our continued growth. This is a hands-on leadership role focused on service delivery, team performance, and client engagement.

Key Responsibilities:

• Lead, supervise, and schedule cleaning teams across multiple residential and commercial sites
• Promote services to new clients and support business development initiatives
• Monitor cleaning performance to ensure high standards of hygiene and presentation are maintained
• Conduct regular site visits and inspections
• Coordinate procurement and inventory of cleaning supplies and equipment
• Maintain strong client relationships and respond promptly to service feedback
• Assist senior management in operational planning and business development
• Ensure compliance with health and safety standards
• Maintain accurate records, timesheets, and operational reports

About You:

• Minimum 2 years of experience in service operations or team management
• Excellent organisational and time management abilities
• Strong knowledge of cleaning industry standards, equipment, and safety protocols
• Proven ability to build and maintain positive relationships with clients and team members
• A proactive, solutions-focused mindset with strong attention to detail
• Valid New Zealand driver’s license
• Functional communication in English (Portuguese and Spanish a plus)
• Must be drug and alcohol free

What We Offer:

• Full-time, permanent position with immediate start
• Competitive hourly rate based on experience
• Company vehicle for professional use
• Corporate mobile phone
• Ongoing training and career development opportunities
• Multicultural and collaborative work environment
• Flexible scheduling in special circumstances
• A leadership role with real impact in a growing company

How to Apply: Send your CV and a brief cover letter to***************@gmail.com, highlighting your experience in operations, team leadership, and cleaning services.

.