Junior Service Technician - Espresso Machines

Trainee Field Service Espresso Machine Technician

About Us

Founded in 2006, Espresso Tools has grown from a small garage operation into one of Canterbury’s most trusted names in commercial coffee equipment. We’re known for exceptional service, a supportive team culture, and long-standing customer relationships.

As demand continues to grow, we’re excited to offer an opportunity for a Trainee Field Service Espresso Machine Technician to join our team. This is a rare chance to learn a specialised trade within the thriving hospitality industry, with full training provided.

Role Overview

In this trainee role, you’ll work alongside experienced technicians to learn how to service, repair, and install commercial espresso machines and grinders. You’ll gain hands-on experience, develop technical skills, and build confidence in providing professional service to our valued customers.

This position is ideal for someone with mechanical or electrical aptitude who’s keen to build a long-term career in a unique and rewarding field.

Pre trade electrical level 3 is a minimum requirement for this position.

What You’ll Learn

• Servicing and repairing major brands of espresso machines and grinders
• Performing routine maintenance for commercial clients
• Troubleshooting and responding to customer callouts
• Preventative maintenance practices and manufacturer guidelines
• Accurate job recording using Tech Op’s Job Management System
• Safe handling, transport, and installation of equipment

Who We’re Looking For

• Strong mechanical or electrical aptitude
• Willingness to work toward (or already hold) the Trainee NZ EST licence
• A full manual driver’s licence
• Good communication skills and a customer-friendly attitude
• Reliability, professionalism, and a positive approach to learning
• Physical capability to lift and move commercial equipment
• A genuine interest in coffee or technical machinery
• Commitment to safe work practices and quality workmanship
• Ability to follow instructions and work both independently and within a team

Additional Information

• On-Call Roster: Participation in a one-in-five weekend roster once training and competency levels are achieved
• After-Hours Work: Supported involvement in after-hours breakdowns as skills progress Why Join Espresso Tools?
• Full Training Provided: Learn a specialist trade from highly experienced senior technicians
• Career Progression: Clear pathway to becoming a fully qualified Field Service Espresso Machine Technician
• Company Vehicle & Tools: Ford Transit (manual), iPhone, iPad, and full uniform provided once you progress to independent field work
• Supportive Small Team: Work in a positive, collaborative environment where you’re valued
• Industry-Leading Equipment: Hands-on experience with La Marzocco, Victoria Arduino, La Cimbali, Faema, Rancilio, Mazzer, Mahlkönig, Puqpress, UberMilk, Latte Art Factory, Kalerm, and more
• Great Perks: Free coffee at work and a great team atmosphere

How to Apply

If you’re enthusiastic, mechanically minded, and ready to build a rewarding career in the coffee industry, we’d love to hear from you. Please email your CV and a brief cover letter telling us why you’re interested in this trainee opportunity.

Applicants must be legally entitled to work in New Zealand.