Full Time Front Desk Receptionist

A Rodney Wayne Front Desk employee fulfils a “Host” role in the salon, ensuring that clients are welcomed to the Salon and communicated with until being passed on to a Stylist. The Front Desk employee is also responsible for the accurate completion of the daily administration tasks for the management of the retail sales function.

To be effective, the Front Desk person will need: a) To be totally oriented towards exceeding the expectations of the client. b) To have a good knowledge of professional hair care products. c) To possess a high level of communication skills and good sales skills. d) The motivation to achieve high standards and goals. e) To have a personal commitment to the Rodney Wayne System. f) Enjoy being part of a team environment; we help each other succeed and have fun working together.

Your specific responsibilities will include: 1 - Welcoming in clients as they enter the salon and making them feel special. 2 - Answering all phone calls and emails enquires. 3 - Accurately maintaining the appointment book. 4 - Completing the daily banking procedures accurately and on time as required by the owners. 5 - Selling retail products to walk-in clients. 6 - Working along side the salon manager to help with the daily running of the salon. 7 - Arrange stock on retail shelves and ensure that it is stocked, clean and tidy.

Ideally you need to be a people person who enjoys helping and giving amazing service so the clients wish to return to the store. It would be of great benefit if you had some hair care knowledge and hairdressing background, but we do give full training as to give the clients that extra special service and advice you need to understand the products. We have a very loyal and lovely clientele but need to keep growing it. It’s a fun industry to work in and the role can be very rewarding.

You will be working Tuesday - Saturday, 8:45am - 5:30pm. You must be able to fluently speak and write in English.

We will only contact applicants that we would like to interview