Shift Supervisor - Auckland
First Security Guard Services
Listing Description
Description
Shift Manager - Auckland
Are you calm under pressure and confident leading teams on the frontline? Looking for a hands-on leadership role where no two shifts are the same? FIRST Security, New Zealand's market leader in protective security, is seeking an experienced Shift Managerto support Auckland Operations. This key role provides direct supervision of field staff, oversees deployments, and ensures high-quality service delivery across the region. About the Role Reporting to the Manager of Client Services, you will provide operational leadership during your shift, ensuring all deployments are fully staffed, compliant, and professionally delivered. This role operates on a rotating roster aligned to operational needs.
What You'll Do Ensure all shifts are covered and deployed in liaison with Workforce Planners Supervise and support security officers in the field Oversee large-scale operations, special events, and incidents Conduct site visits, patrols, and inspections to maintain service standards Manage customer queries, complaints, and incident reporting Support mobile patrol officers and liaise with NZ Police when required Maintain the comapny vehicle and comply with Health & Safety requirements
What We're Looking For Proven leadership or supervisory experience Security industry experience (advantageous) Strong communication and decision-making skills Ability to work a rotating roster Current Certificate of Approval (COA) or ability to obtain Full New Zealand Driver Licence Ability to pass MOJ and Vulnerable Children's Act checks
What You'll Get Competitive remuneration Varied roster and operational work Access to the FIRST Security Perks Programme Ongoing training and development Strong Health & Safety and wellbeing support, including EAP
AtFIRST Security, you'll join a professional, people-focused team where your leadership makes a real difference. Ready for your next step? Apply now. Applicants must be New Zealand citizens or permanent residents. First Security is part of the Wilson Group. If you experience any issues with your application, please get in touch via phone or email.
Application details
Apply online for this role or contact First Security Recruitment for more information.
First Security Guard Services
First Security Recruitment
Contact person
First Security Recruitment
Contact person
First Security Guard Services
We are always looking for good people!
FIRST Security is New Zealand’s leader in security services. We believe in protecting people FIRST, property second. It is this commitment to personalised services that sees thousands of customers choose us to protect what’s important to them.
At FIRST Security we offer significant development and career opportunities, through a variety of roles. We have a number of security roles available across various industries, including corporate real estate, retail, and technology, just to name a few!
Please review our Current Open Roles here.
