Mobile Phone Repair Technician

Seeking an experienced Mobile phone repair technician. We provide high-quality mobile repair service and are the one-stop shop for all your digital device repair needs.

The candidate should have at least three years of mobile phone repairing experience or min. Level 5 qualification. The pay would be from $26 - $32 (depending on experience) for a full-time and permanent job. Hours per week: would be between 30 – 50 hours per week

The following are the job duties that would be performed:

• Determining software and hardware requirements to support and provide requirements with knowledge and the maintenance of mobile phones.
• Responding to inquiries and resolving technical problems
• Identify causes of software and hardware malfunctions and coordinate and carry out repairs or replacements needed
• Installing and downloading software required by individual customer
• Ensuring efficient use and knowledge of equipment with products knowledge of new devices and software packages that have come into the country with research to support valued customers
• Use knowledge of hardware to repair and replace peripheral equipment and any faults, damage, or other issues with hardware on clients’ devices.
• Refer clients to appropriate avenues where a repair is outside the scope of our business.
• Assist with sales of services (repairing devices) and products (mobile phone-related gadgets) like mobile phone cases, cable, tempered glass, etc
• Install accessories for customers and advise on appropriate product use
• May serve Customers by phone and Email with technical issues raised
• Keep track of all devices and inventory while safeguarding all store stock
• Utilize the point-of-sale system to maintain an accurate record of customer information and the real-time status of each repair