Technical Advisor Water Loss
Wellington Water
Listing Description
Description
This is a full-time position of 40 hours per week
The remuneration range for this role is $74,325 to $104,929 (including KiwiSaver), depending on skills and experience.
The opportunity
Play a critical, hands-on role in reducing the loss of our wai (water) across the region. You'll focus on effectively bundling and scheduling jobs to ensure efficient coverage and timely delivery of repairs.
This role requires proactive action - ensuring leak information is identified, recorded, and planned for resolution, while adhering to relevant legislation, bylaws, policies, and procedures.
You'll help prioritise urgent leaks, ensuring we address the largest and most critical issues first.
Key responsibilities include the following:
- Operate leak detection, pressure monitoring, and pipe location equipment to investigate and accurately identify leaks
- Sample water leaks as required to determine source and confirm seepage into the network
- Carry out on-site investigations of customer-reported leaks and enquiries, ensuring accurate work order setup for delivery teams
- Bundle and programme jobs effectively to support regional coverage and prioritisation
- Escalate and de-escalate triaged leaks to ensure appropriate resourcing and response timeframes
- Oversee contractors supporting investigations and carry out audits to ensure accuracy and quality of repairs
- Audit delivery crews to ensure repair quality standards are met
- Engage and support customers while investigations and resolutions are underway
- Support the Water Loss team in allocating work to the right resources in line with the prioritisation framework
- Implement Level 1 traffic management or engage approved specialist contractors for more complex requirements
About you
To be successful in this role, you will:
- A relevant approved technical or trade qualification, Level 4 Reticulation or Level 5 Infrastructure Works qualification, or relevant Civil diploma/degree
- Thorough knowledge of water reticulation maintenance and construction standards and practices
- Experience in water infrastructure repairs and investigations
- Full New Zealand driver's licence
- Strong written and verbal communication skills
Benefits
Join us as we embark on a transformative journey in the water sector. We are seeking individuals to be part of this change and help shape the future of the water services in the wider Wellington region. Your job security is guaranteed, and your expertise will play a vital role in ensuring the delivery of sustainable water services to our communities.
Our benefits include:
- Flexible working arrangements including up to two days working from home
- Comprehensive wellbeing programme, including one paid wellbeing day annually
- Formal and informal professional development opportunities
- Five weeks annual leave accrual will be available following two years of continual service
To view a full list of our employee benefits please copy and paste the URL below into your internet browser's address bar: https://careers.wellingtonwater.co.nz/jobs/7239081-technical-advisor-water-loss
About us
Wellington Water is the Wellington region's professional water services provider. We are 100 percent council owned and funded by Wellington City, Hutt City, Porirua City, and Upper Hutt City councils, Greater Wellington Regional Council and South Wairarapa District Council.
Our councils own the water infrastructure in the region,and they task us to manage the infrastructure and deliver water services to their communities.
Our job is to provide safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed. We do this on behalf of our council owners.
The value of water (a precious taonga) sits at our organisational heart. Every day our people come to work and strive to deliver services and manage infrastructure in a way that provides the best outcomes for our communities and our environment.
Applications close: Tuesday, 3 March 2026
How to apply
To view a copy of the position description please copy and paste the URL below into your internet browser's address bar:
To apply for the role, click on the 'apply' button or visit the Wellington Water Careers site
To apply for this role, you must hold the right to work in New Zealand, or be eligible to obtain it
For further information, email: JoinUs@wellingtonwater.co.nz
Applicants will be required to undergo drug and alcohol testing prior to commencing employment with Wellington Water. You must also be legally entitled to work long-term in New Zealand.
Application details
Wellington Water
Wellington Water is the Wellington region’s professional water service provider. As a council owned and funded organisation we are passionate about our community and the value of water sits at the heart of our organisation. Every day our people strive to deliver services and manage infrastructure in a way that provides the best outcomes for our communities and environment.
Our benefits include:
Tangata Tiaka – The ability to take an active approach to protecting our most precious taonga, safe and heathy drinking water and environment.
Training and Development – We pride ourselves on providing opportunities for continual career development and growth and have departmental funding for role specific qualifications and training.
Additional Leave – Following 2 years of continual service our employee’s receive 5 weeks annual leave per annum. We offer 10 domestic days per annum for sick leave and an additional 5 days domestic leave following 6 months of employment for care of dependants per annum.
Staff Referral Bonuses – Many of our frontline positions offer monetary rewards for referring successful candidates for advertised vacancies in accordance with our referral programme.
Wellbeing – Wellington Water take an active approach to our staff wellbeing, we provide one additional paid wellbeing day each year, free EAP services and wellbeing support, we also offer free flu vaccinations.
Work/Life Balance – Wellington Water strives to offer flexible working arrangements where possible, this may include working from home days, locations and hours of work depending on business requirements.
Relocation Contribution – If relocating from outside the Greater Wellington region you may be eligible for relocation support in the form of reimbursement.
Retailer Discounts and Vision Care – We have partnered with retail providers for staff discounts on Southern Cross insurance, free vision and hearing testing and eyewear subsidies. We also have various NZ retailer discounts via our partner Boost.
