Dispatch/Warehouse Manager (Hamilton)

This is an opportunity to lead our warehouse and distribution operations at Cycle Sport 2025 Ltd, part of the Evo Cycles Group. We are looking for a hands-on leader to take the handlebars of the warehouse and distribution at our Hamilton airport location. 

As our Distribution/Warehouse Manager (we call our managers Leaders), you will be responsible for the performance of our Hamilton Warehouse. You will oversee the flow of inventory, champion operational efficiencies, and lead a team that is as passionate about speed and accuracy as they are about the cycling industry.

You will take charge of the warehouse from top to bottom:

• Lead & Inspire the Team: Manage, mentor, and motivate the warehouse crew. You will oversee rosters, training, and performance, fostering a culture of "All-in" commitment and "Win-win" collaboration.
• Own Dispatch & Logistics: Oversee the daily dispatch workflow to ensure courier pickup targets are met every time. Manage expectations and outcomes with logistics partners regarding service levels, resolve escalations, and optimise freight costs.
• Master Inventory Integrity: Take ownership of stock accuracy. Implement rigorous processes for receiving, devanning, transfers, and returns. Lead cycle counts and major stocktakes to ensure system data matches physical reality.
• Process Improvement & Systems: Be the super-user for our internal systems (ESTOCK). Actively identify bottlenecks in the warehouse and implement "Improve" strategies to make us faster and smarter.
• Health, Safety & Compliance: Champion a safety-first culture. Ensure the facility is compliant with Health & Safety legislation and critical biosecurity regulations for international goods. A forklift license and MPI accreditation for devanning containers is preferred. 
• Lead from the Front: While you are a leader, you aren't afraid to get your hands dirty. Whether it’s helping devan a container or jumping in to clear a backlog picking stock, you lead by example.

What we're looking for:

• Proven Leadership: Experience managing a warehouse team. You know how to get the best out of people while maintaining high standards.
• Operational Expertise: A deep understanding of supply chain logistics, inventory management, and warehouse workflows. You can see the big picture without missing the small details.
• Tech & Data Savvy: High proficiency with Inventory Management Systems (WMS) and the ability to use data to report on KPIs and drive improvements.
• Communication Skills: You can translate "warehouse speak" for the wider business, ensuring the warehouse is aligned with the groups goals.
• Industry Passion: An interest in the cycling industry is a major plus!

Why Cycle Sport 2025 Ltd? We're one of New Zealand's leading cycling suppliers and part of Evo Cycles Group. We're on a mission to be the #1 bicycle organisation in the world. We're a fast-growing, dynamic company where your leadership will have a direct impact on our success.

Our values are the foundation of everything we do: All-in: We are fully committed to our customers and our work. Lead: We empower leadership at every level—this role is the embodiment of that value. Win-win: We build relationships where everyone benefits. Improve: We always strive to be better.

If you have the experience to manage a high-volume warehouse and the energy to lead a passionate crew, we want to hear from you.

Don't wait! Apply now by submitting your CV and a cover letter outlining your management experience. We'll be reviewing applications as they come in. This is your chance to lead the crew that keeps New Zealand riding!