We know how excited you are to get your new products so we work hard to get them packaged up carefully and dispatched quickly

NEW ZEALAND CUSTOMERS

We use Fastway Couriers which usually takes 1-3 days within New Zealand and a little longer for rural & international customers.

All our shipping is FAST & FREE and includes a Tracking Number & BoxHill Shipping Insurance (if it gets lost by the courier we will replace it)

PICKUP FROM BOXHILL’S SHOP

You’re welcome to come and pick up your item(s) from our physical shop in Wellington:

BoxHill, 126 Molesworth St, Thorndon, Wellington 6011.

We’d love to meet you :)

LOVE THE LOOK PROMISE

We want you to be delighted with your BoxHill purchase, so if it is not the right fit, size or colour we are more than happy to offer one of the following options, that best suits you:

• EXCHANGE: Swap for another size/colour
• CREDIT: Store credit with NO expiry date
• REFUND: A full refund via the original payment method

As we’re sure you understand, in order for us to re-sell the item it will need to be returned to us as follows:

• Brand new and unworn
• Unwashed
• Tags still attached
• Ready for re-sale

Of course if something is faulty, we promise to make it right.

If you have any questions about our products or service then feel free to give us a call, send an email or if you’re in Wellington, pop into our shop where you’ll be treated like a friend.

PHONE +64 4 499 8407