I was told that the scratches would be removed and the car hadn’t even been washed. As it was raining I didn’t notice until the next morning. I’m waiting for new chrome to replace the damaged part around the window and that hasn’t happened either. There is no manual etc etc Would I recommend you to anyone looking for a car.. Not at this stage NO The original salesman was very nice but he has moved to Tauranga and is doing what he can to make things right. The salesmen who I dealt with when I picked up my car were b***** useless. The office lady was very nice and friendly.