Customer Service Specialist
Labour Works NZ
Listing Description
Description
Are you passionate about 4WDs and off-roading? Do you take pride in providing exceptional customer service and seeing a job through from enquiry to installation? We're looking for a confident, knowledgeable, and customer-focused individual to join our client's dynamic 4x4 team.
About the Role
As a Customer Service Specialist, you'll play a key role in helping customers get the most out of their 4WDs. Your responsibilities will include:
- Selling 4x4 parts and accessories in-store, online, and over the phone
- Preparing accurate quotes, invoices, and sales documentation
- Managing online enquiries and processing website orders
- Coordinating fitting and installation jobs with the workshop team
- Receiving, unpacking, and dispatching goods (including unloading deliveries)
- Maintaining a clean, organised, and well-presented retail and stock area
- Providing expert product advice and delivering outstanding service at every interaction
About You
We're looking for someone who brings enthusiasm, initiative, and a genuine interest in 4x4s. Ideally, you'll have:
- Previous experience in customer service or sales (automotive industry experience highly regarded)
- A passion for 4WDs, off-roading, and outdoor adventure
- Strong communication and organisational skills
- The confidence to engage with customers and help them find the right solutions
- A willingness to learn about new products and fitment options
What We Offer
- A friendly, supportive team environment
- A full-time position offering variety and hands-on work
- The opportunity to join an established business with a great reputation
- Staff discounts on a wide range of 4x4 products
- Huge potential for growth
Days, Hours & Pay
- Monday to Friday
- 7.30 am to 5 pm (Flexible for the right person)
- $30 to $35 per hour (depending on experience)
If you have a passion for 4WDs, enjoy connecting with people, and want to be part of a team that helps customers get adventure-ready, we'd love to hear from you!
Please email your CV and Cover letter to Sukant@labourworks.co.nz or call Sukant at 021 892 457 for more information.
Application details
Please click Apply Now to apply for this role or to register your interest.
