Customer Service Representatives
Madison
Listing Description
Description
Looking for your next role in the new year? - Customer Service Opportunities in Palmerston North
Are you a people person who thrives in busy environments and loves solving problems? Kick off the new year with an exciting opportunity to join high-performing teams where no two days are the same.
Our clients in Palmerston North are looking for confident and capable Customer Service Representatives to work in inbound contact centre environments. These roles offer long-term temporary assignments with strong potential to extend or develop into something permanent.
What You’ll Do:
- Answer inbound calls and provide accurate information
- Resolve queries and log details into internal systems
- Navigate multiple systems in a fast-paced environment
- Escalate complex issues when needed
What You’ll Bring:
- Clear and confident communication skills – both written and verbal
- Previous customer service experience (call centre, hospitality, retail or similar)
- A calm and empathetic approach, even under pressure
- Tech-savvy and quick to pick up new systems
- Strong attention to detail and ability to multitask
- Flexibility to work across a 7-day roster
Indicative Details:
- Hours: Minimum 25 hours per week guaranteed
- Roster: Monday–Sunday, shifts between 6am and 1am
- Full training and support given
- Availability: At least 5 days across the week, including weekends
? Gain valuable experience in the public sector ? Supportive training, coaching, and mentorship ? Opportunities to grow and develop
Ready to start the year strong? Apply now and take the next step in your career!
Application details
Madison
Madison Recruitment was founded in 1998 to do business differently in the recruitment industry.
Our underlying premise was simply, “to be good to do business with”. Employers needed a local provider who could customise a solution that would meet their needs, who could deliver with pace and do so with personality.
More than 25 years on, and we have grown to over 50 staff across six key locations. We are part of the Accordant Group – the largest recruitment company in the country and the only recruiter listed on the NZX. Our vision of “delivering the right people with care, energy and innovation” has built an award-winning company. One we’re very proud of. We would be delighted to have the opportunity to show you why we believe we’re good to do business with.
