Credit Solutions Specialist
Madison
Listing Description
Description
Location: Dominion Road, Auckland Pay Rate: $32 per hour Hours:
- Monday–Thursday: 10:00 AM – 6:30 PM
- Friday: 8:30 AM – 5:00 PM Type: Full-time, 100% in-office
About the Role We are seeking a motivated and detail-oriented Credit Solutions Specialist to join our team. In this role, you will manage a portfolio of accounts, ensuring effective arrears collections and recovery while maintaining compliance with all relevant regulations. You’ll work closely with customers, internal teams, and external collection partners to deliver best-in-class service.
Key Responsibilities
- Manage arrears portfolios with agility and best practice standards.
- Achieve productivity targets and maintain strong relationships with collection partners.
- Ensure compliance with CCCFA, Privacy Act, Credit Repossession Act, and other statutory requirements.
- Complete Credit Solutions activities per company policies and escalate issues promptly.
Skills & Experience
- Strong data entry and telephonic experience in a fast-paced environment.
- Experienced in collections, credit, call centre.
- Excellent communication and interpersonal skills.
- Confident numerical and keyboard skills; proficient in Microsoft Word and Excel.
- Knowledge of credit management laws and regulations.
- Ability to work independently and as part of a team.
- Financial services experience is highly desirable.
Personal Attributes
- High attention to detail, strong compliance focus and ethical.
- Ability to manage multiple tasks, prioritise, and meet deadlines.
- Clear credit history and MOJ check required.
Why Join Us?
- Competitive hourly rate.
- Supportive team environment.
- Opportunity to develop skills in financial services and credit management.
Apply Now If you have the experience and qualities we’re looking for, apply today via Seek.
Application details
Madison
Madison Recruitment was founded in 1998 to do business differently in the recruitment industry.
Our underlying premise was simply, “to be good to do business with”. Employers needed a local provider who could customise a solution that would meet their needs, who could deliver with pace and do so with personality.
More than 25 years on, and we have grown to over 50 staff across six key locations. We are part of the Accordant Group – the largest recruitment company in the country and the only recruiter listed on the NZX. Our vision of “delivering the right people with care, energy and innovation” has built an award-winning company. One we’re very proud of. We would be delighted to have the opportunity to show you why we believe we’re good to do business with.
