BYD Dealership Concierge

Please Quote Reference Number 16171

• Be the face of one of NZ’s fastest-growing EV brands
• Create exceptional first impressions & customer experiences
• Join the dynamic team at Andrew Simms North Shore

2026 is shaping up to be a massive year for electric vehicles, and BYD continues to lead the charge with increasing demand across its growing range. At Andrew Simms North Shore, we're looking for a polished, people-focused Dealership Concierge to be the welcoming face of our busy showroom.

This is a key frontline role where you'll set the tone for every customer visit - ensuring each guest feels valued, comfortable, and excited about their BYD experience.

At Andrew Simms, we pride ourselves on delivering outstanding service at every touchpoint. If you thrive in a fast-paced, customer-first environment and love creating memorable experiences, this could be the perfect role for you.

About the Role:

As our Dealership Concierge, you'll be responsible for delivering a premium customer experience from the moment guests arrive.

Your day-to-day will include:

• Welcoming customers to the dealership with warmth and professionalism
• Offering refreshments including coffee, tea, water, and light snacks
• Confirming arrivals for pre-booked appointments
• Coordinating with the Sales team to ensure smooth customer handovers
• Maintaining an organised and presentable car park and demo vehicle lineup
• Assisting with preparing vehicles for test drives, including charging readiness
• Greeting customers returning from test drives when Sales staff are busy

What's on Offer:

• BYD uniform provided
• Supportive, energetic team environment
• Opportunity to be part of a high-growth EV brand
• Ongoing training and development

We're looking for someone who brings:

• Previous customer-facing experience (hospitality, retail, or similar preferred)
• A warm, confident, and professional manner
• Excellent communication and interpersonal skills
• High attention to detail and strong organisational ability
• A proactive, can-do attitude
• Immaculate personal presentation
• The ability to stay calm and efficient in a busy environment

Hours are Wednesday - Friday 8am - 5pm, Saturday 9am - 5pm, and Sunday 10am - 4pm (Monday and Tuesday off).

Why Join Us?

Andrew Simms is one of Auckland's most successful and high-profile motor groups, known for delivering exceptional customer experiences. As the BYD brand continues to grow rapidly, this is your chance to be part of an exciting journey at the forefront of the EV revolution.

What's not to like?

If you're passionate about customer service and want to be part of a forward-thinking, high-energy team - APPLY NOW and tell us why you'd be the perfect fit as our Dealership Concierge!

Please Quote Reference Number 16171