Residence Supervisor

Residence Supervisor

• Permanent, full-time role
• Located at Spring Hill Corrections Facility
• Support reintegrative needs of residents

Mo te tunga | About the role

Kaainga Taupua is a community residence facility located at Spring Hill Corrections Facility in Te Kauwhata. Housing up to 15 residents, this critical facility contributes directly to improved public safety, reduced reoffending and an opportunity to support the reintegration for the highest risk and most complex people subject to community-based sentences and orders in the country. The facility is designed to assist individuals to develop important life skills within a supportive and supervised environment to successfully reintegrate into the community.

The Residential Supervisors at Kaainga Taupua are responsible for supporting the day-to-day reintegrative needs of residents with high and complex needs. Reporting to the Residential Services Manager, you will support the culture and development of the site while mentoring and supporting our team of Assistant Supervisors.

• Do you actively role model the values of Ara Poutama Aotearoa and have strong leadership qualities?
• Do you have experience working with challenging people with complex needs?
• Would working shifts in a 24/7 residential support environment suit you?

Mou | About you

Key to the success of this role will be your ability to supervise, motivate and influence residents while working as a part of a team. In addition, your ability to always maintain clear and professional boundaries, provide practical solutions to day-to-day issues, identify risk and effectively communicate with people at all levels is essential.

If you pride yourself on your ability to provide a high standard of care, have proven experience working with individuals with challenging and complex needs and want to make a difference to community safety in a new way then we want to hear from you! This role represents an excellent opportunity to join the team at Ara Poutama Aotearoa.

As we are a 24/7 service, you must be able and willing to work shifts including weekends and public holidays. You will work an average of 80 hours per fortnight, including 10 and 12-hour shifts.

Nga pukenga me nga wheako | Skills and experience

We're looking for someone who can demonstrate:

• Effective relationships within and outside of Corrections, with a wide range of people from all backgrounds
• Composure in demanding situations
• Experience supporting other staff to motivate residents to reduce their risk of re-offending
• Mature approach to leadership and an ability to influence others
• Proactive contribution to Corrections initiatives
• Doing the right thing in the face of pressure to do otherwise
• Experience working with people with complex needs
• A history of good performance and behaviour
• Adoption of Ara Poutama Aotearoa set of values and alignment to our Hokai Rangi strategy.

Nga painga | The benefits

The starting salary for this role is $71,703 with the potential to earn $84,843. Appointment and remuneration will reflect skills and experience relevant to the role.

Mo matou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Maori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whanau (relationships) to guide our work and achieve the goals of our Hokai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Tono inaianei | Apply Now

To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency - applications received via email will not be considered.

When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

Applications close on: Wednesday 25 February 2026.

If you have any questions or want to learn more about a career with us, contact madeleine.stapleton@corrections.govt.nz, or visit careers.corrections.govt.nz.