Lifeguard (W)

Lifeguard (W)

Live, work and play in Aotearoa New Zealand’s most spectacular setting.
No two days at Queenstown Lakes District Council are the same. Every day we provide services, facilities and programmes essential to the health and wellbeing of our people and environment, while stepping up to the challenges and opportunities that come with being New Zealand’s fastest growing territorial authority.
We’re proud to be QLDC. Our people are motivated by a shared purpose driven by care, connection and community. All our roles are at the heart of a dynamic and diverse set of communities where you will be making a genuine difference every day. Join us.

We’re looking for an energetic team player who brings strong aquatic skills and a passion for delivering great customer experience.

This role is rostered Thursday to Sunday, totaling 27.5 hours per week, with shifts scheduled on Thursday (4:00pm–9:15pm), Friday (12:30pm–9:00pm), Saturday (10:00am–6:00pm), and Sunday (10:00am–6:00pm). To support continuity and training investment, applications will be considered by individuals able to commit to a minimum six-month period. Remuneration for this role will be $28.29 - $32.94 depending on experience.

What you’ll be doing / He aha te mahi This role is responsible for supporting the safe and effective operation of QLDC’s aquatic facilities. You will play a key role in aquatic supervision, emergency response, and health and safety management, while delivering a welcoming, high-quality customer experience and supporting community participation in health and fitness activities. The role will involve:

• Ensuring the safe supervision of aquatic facilities, including effective emergency response and water rescue when required.
• Delivering outstanding customer service by creating a welcoming, inclusive, and enjoyable environment for all users.
• Proactively managing health and safety risks, including hazard identification, water quality testing, and incident reporting.
• Maintaining high standards of cleanliness, equipment uses, and compliance with operational procedures.
• Working collaboratively within the Health & Fitness team to support community participation, membership retention, and facility usage.

What you’ll bring to the role / Ko wai tō Pukeka We are looking for a motivated and safety-focused individual who brings relevant aquatic experience along with strong interpersonal skills. You will be confident working with the public, able to remain calm under pressure, and committed to delivering positive customer experience while working collaboratively within a team environment. To best succeed in this role, you’ll have:

• A strong commitment to aquatic safety, including confident supervision, emergency response, and water rescue capability.
• A customer-first mindset, with the ability to create a welcoming, inclusive, and positive experience for all facility users.
• Sound knowledge of health and safety practices, with a proactive approach to hazard identification and risk management.
• Excellent communication and interpersonal skills, enabling effective engagement with people of all ages, backgrounds, and abilities.
• A reliable, motivated work ethic, with the ability to work collaboratively as part of a high-performing Health & Fitness team.

What we offer / Ko ā mātou whakaratoka We are proud to offer a comprehensive benefits package that supports your health, wellbeing, and professional growth, including:

• Southern Cross Wellbeing One Plan (Full time, permanent only)
• Discounted membership to our health and fitness facilities
• Hybrid working practices
• Genuine commitment to your training and career development

To apply, please follow the link or for any questions please contact Mikayla Oliver, (Aquatics Manager), at Mikayla.Oliver@qldc.govt.nz.

Applications close: 29 January

Please note we will review and process applications as they come through; we encourage your early application.