Team Manager

Ember Korowai Takitini | Listed 6 days ago

Location

Auckland City, Auckland

Job type

Full time

Duration

Permanent

Company benefits

Pay Range: dependent on experience

Description

Permanent, Full-time (40 hours per week)
Service operates Monday – Sunday with a rotating roster.
Pay Range: dependent on experience and qualifications Ember values our people – they’re our secret sauce. We’re committed to doing our best for our kaimahi and recognise their irreplaceable skills and experience. To support this, we offer an attractive remuneration package, comprehensive leave entitlements and ongoing professional development. Ember Korowai Takitini | Nga Matapono Ember Korowai Takitini are leaders in The Peer & Lived Experience mental health and addiction sector, dedicated to providing comprehensive and compassionate care to individuals experiencing mental health challenges. Our Peer & Lived Experience services blends professional expertise and lived experience to offer a range of services and supports for anyone with mental health, addiction, or intellectual disability needs. Ember:
Offers additional leave – Recreation days & study leave.
Provides a comprehensive Health & Wellbeing programme, including health checks, flu vaccinations and Employee Assistance Programme (EAP) and more.
Professional development opportunities, including training and workshops.
Supportive and inclusive work environment, fostering personal growth and work-life balance.
Competitive salary commensurate with experience and qualifications.
Comprehensive service induction
Laptop and phone for work purposes.
Monthly Peer Coaching and Supervision. The Service | Ko Te Whare O Te Piringa Āhuru The Peer Support Hub offers an alternative to emergency departments, grounded in a mana-enhancing, trauma-informed, and culturally responsive approach. This is a unique opportunity to guide a committed team and shape an innovative community service. The Role | Nga Mahi As the Team Manager for our Peer Support Hub, you will play a vital role in overseeing the day-to-day operations of the service. Your primary responsibility will be to lead and support a team of Peer Support Workers, ensuring the delivery of high-quality services to our tangata whaiora. Key responsibilities include:
Leading, mentoring, and supporting a multidisciplinary team of peer support workers, clinicians, and community connectors.
Ensuring the café is a calm, safe, and welcoming environment where people can access support without judgment.
Building strong relationships with tangata whaiora, whānau, community services, and local health networks.
Supporting reflective practice and fostering a culture of wellbeing, learning, and shared leadership.
Managing day-to-day operations, risk, and reporting while staying true to our kaupapa. You will have | Nga Pukenga
A current registered practicing certificate in one of the following fields: Occupational Therapy, DAPAANZ, Counselling, Social Work, Nursing OR Leadership experience in mental health, addiction, or peer-led services.
A deep understanding of person-led, recovery-focused, and trauma-informed practice.
A commitment to Te Tiriti o Waitangi, equity, and culturally safe care.
Confidence navigating complexity, holding space in distress, and supporting others to do the same.
Lived experience of mental distress, addiction, or recovery is respected and welcomed.
Strong interpersonal and communication skills, with the ability to build rapport and work effectively with individuals from diverse backgrounds.
Excellent organizational and time management abilities.
Ability to handle confidential information with sensitivity and maintain professional boundaries.
Proficient computer skills for documentation and data management purposes.
Demonstrated commitment to ongoing personal and professional growth.
Full NZ Driver's License
Valid/Current work visa, residency, or citizenship Don't meet every single requirement? We still encourage you to apply — you might be just the right person for the role. When applying please provide | Kia Whakauru
An up-to-date CV prepared
A Cover Letter detailing o Why you’re interested in the role o What leadership skills, competencies and experience you would bring to the role “He aha te mea nui o te ao? Maku e ki atu, he tangata, he tangata, he tangata.” What is the most important thing in the world? It is people, it is people, it is people. Ember is an equal opportunity employer. We welcome and embrace diversity and inclusion in the workplace and are committed to providing a safe and supportive environment for all. We particularly welcome applications from our Māori, Pacific and Rainbow communities. We will interview candidates as applications come through rather than waiting until the advertisement closes. The vacancy may be filled earlier if a suitable candidate is identified.

Application details

Please upload an up-to-date CV prepared and a Cover Letter detailing why you’re interested in the role and what leadership skills, competencies and experience you would bring to the role.

Reference #: 7031770-1782765

Ember Korowai Takitini

At Ember Korowai Takitini, we’re passionate about supporting anyone with mental health, addiction, or intellectual disability needs. We combine professional expertise and lived experience to best serve this community.

We support people to live the lives they choose and we challenge the systems that hold them back.

We long for a society that better understands and responds to mental distress, addiction, and intellectual disability.

We welcome all those who seek to walk alongside individuals navigating these environments. Be part of an organisation who cares deeply for its people, both whaiora and kaimahi alike.