Bicycle Service Centre Technician (Lower Hutt)

That's right.. An awesome opportunity to be a Bicycle Service Technician in Lower Hutt!

As our Evo Cycles Bicycle Service Technician, you will be responsible for the day to day running of the workshop and the servicing of customers bicycles. From quoting the customer jobs and ensuring that customers are clear on what work is required, you will see the job through to the end. Ultimately you will find ways of working that contribute to achieving Evo Cycles customer satisfaction and growth expectations.

Your responsibilities will include servicing bikes from all different types of genres (i.e. ebikes, road bikes, mountain bikes and children's bikes), the sale of workshop parts, looking after workshop stock (both inwards and outwards for your workshop), supporting the store staff with bicycle service related queries, ordering parts for work shop jobs and general customer service all with the goal to lift customer satisfaction at every touchpoint.

As our bicycle service technician you will have a positive, customer-oriented attitude with a win-win outlook for both Evo Cycles and the customer.

What you’ll be doing:

• Diagnosing mechanical issues with customer bicycles
• Daily reporting to the Showroom Leader
• Quoting workshop jobs
• Order parts for jobs
• Undertaking the bicycle technician work in a timely and safe manner
• Assisting customers with queries
• Regularly up-skilling on our systems, services and products
• Monitoring stock levels in your service centre
• Helping prepare the service centre for stock takes
• Helping to improve and grow the service centre (and cycling!!) in the Wellington region

The role is 40 hours week and will be Monday to Friday (8.30am - 5pm). The pay rate for this role is $29.66 per hour.

Perks of the job:

• Working around all the latest bikes and technology
• Generous crew discounts (to help with the above)
• You get to work with like minded people who all have a passion for cycling in some way shape or form!

We'd like to hear from you if you have some of the following:

• Experience as a Bicycle Technician (minimum 3 years)
• Good problem solving skills
• Willingness to upskill as a bicycle technician and grow with Evo Cycles
• Good communication skills whether engaging within the team or with customers

This is an exciting role in a growing and fast-paced environment! In return, you'll be joining a team of passionate and talented people, who will support you to grow your career and be at the centre of a hugely ambitious and exciting journey. If you're proactive, mechanically minded and up for the challenge, we'd love to hear from you!

A CV and cover letter must be included to be considered for the role.

About Us:

As New Zealand's leading cycle retailer, we strive to create an inclusive culture where our customers and crew have the opportunity to thrive. For more on our story please see our website under ‘About us’ section.

It starts with our Values:

All-in - from when we arrive at work to when we finish, we make sure that we are All-in with everything we do from helping customers get what they want through to ensuring the area we work in is running as best it can be

Lead - we view everyone in our business as a leader. It doesn’t matter if you only work one day a week, you can still lead in everything you do to help you and the business succeed

Win-win - at Evo we enter every relationship with a win-win mentality, from our customers to our suppliers, we want everyone to feel as though they’ve won

Improve - what leading business doesn’t want to improve and we are no different at Evo Cycles

These values sit at the heart of our culture. They shape and influence the way we make decisions, interact with each other and ultimately, they drive us to get things done.

If the above sounds like you, then click apply now and we'll be in touch. We're keen to move quickly on this!