Broncos Outdoors

Pricing:

If an item's correct price is higher than our stated price, (within reason) we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Payment:

Payment must be made within 3 days of purchasing goods unless payment is arranged prior.

Payment can be made by direct credit, VISA, MasterCard, cash, and EFTPOS. We do not accept payment for Trade Me purchases by way of Amex, Diners or Qcard.

Please ensure you include the auction number reference when making payment.

Emails, questions and queries will be answered between Monday – Friday 9.00 am to 4.45pm, and Saturday 9am to 3pm

If you do not receive a response within 2 working days please check your junk box, spam and popup filters before contacting us.

All goods should be shipped within 2 days of confirmation that payment has been received.

ASB is the only bank that informs us immediately of your payment. All other banks can take up to four days to show in our account, especially over weekends. You can deposit the funds directly into our account at any ASB bank.

You will receive an email message advising that your goods have been shipped, to the email addressed provided via Trade Me

Delays can occur during peak times such as Christmas, duck season, Fathers Day and long weekends – please be patient.

NOTE: We do not deliver to P.O. Boxes.

If goods have been damaged in transit, the customer should acknowledge receipt of “damaged goods”. They should contact Bronco’s Outdoors as soon as possible so a claim can be lodged.

If after unpacking, the goods are found to be faulty or incomplete, the customer must contact Bronco’s Outdoors to determine whether they should be returned.

We do not offer refunds – please choose your products carefully. (Refunds may be issued depending on the circumstance)

Our staff will test all returned products to determine the nature of the defect. If an item is deemed to have been in good working order, the item will be returned to the customer. A fee may be charged for testing, handling, and return shipping. If there is a fee, This fee then needs to be paid before your goods will be returned.

All sales of goods by Broncos Outdoors, except those used for business purposes, are governed by the provisions of the Consumer Guarantees Act

Emails, questions and queries will be answered between Monday – Friday 9.00 am to 4.45pm, and Saturday 9am to 3pm

If you do not receive a response within 2 working days please check your junk box, spam and popup filters before contacting us.

All goods should be shipped within 2 days of confirmation that payment has been received.

ASB is the only bank that informs us immediately of your payment. All other banks can take up to four days to show in our account, especially over weekends. You can deposit the funds directly into our account at any ASB bank.

You will receive an email message advising that your goods have been shipped, to the email addressed provided via Trade Me

Delays can occur during peak times such as Christmas, duck season, Fathers Day and long weekends – please be patient.

NOTE: We do not deliver to P.O. Boxes.

Phone/Fax: 07 578 6904 Address: 88 Willow Street Tauranga New Zealand Email: mailto:sales@broncos.co.nz