Payment Methods:

After auction you will be sent email instructions on how to proceed through our secure checkout. Full payment must be received within 5 days of Auctions closing. Please remember to instruct Bank Tellers to include Auction Number as a Reference when making payment.

Internet banking Bank Deposit Cash when pick up Pay Now on Trade Me

Layby Terms:

We require our LayBy agreement to be accepted and returned to us via email before the LayBy begins. Email us to arrange this after the auction ends. Only available product over $500.

Here are our basic layby terms:

The purchase must be completed within a 6 week time period from the date the auction ends. The first deposit is to be as mentioned in the auction or 20% of the final price (including accessories if purchased) and should be made within 5 working days from the auction end. The remaining balance can be split into payments of your choosing over a period of up to 6 weeks. Each payment will be acknowledged via email.

After the initial deposit, if the layby is unable to be completed or the item is returned for a refund, the deposit and any other payments will be transferred back to you minus a $15 administration fee and 5% Storage fee.

Warranty Policy:

• If listing does not contain any warranty information then we will provide a 30 day Return to Base warranty. Please check listing carefully for correct warranty period.
• We will replace your item if it is found to be Dead On Arrival (DOA).
• The Buyer must check their item immediately and report any damages or faults to the seller by e-mail within 48hrs of having received their item. We reserve the rights to refuse any claims that are made after this time frame.
• Buyer has the responsibility and expense of sending back the faulty item.
• The return postage must be paid entirely by the Buyer.
• We will repair the item where possible or send a replacement. Refunds will only be offered where a replacement is not available.
• All warranty claims must be made by the original buyer of the item. Warranty is not transferable beyond original buyer.
• All accessories and bonus gifts are not covered by warranty.
• Delivery docket, buyer details will be required as proof of purchase.
• Warranty valid in New Zealand only.
• We adheres all of Trade Me's Terms and Conditions.

Warranty Does Not Cover:

• Normal wear & tear.
• Damage from using goods for a purpose for which they were not designed.
• Damage from neglect or careless storage.

Refund Policy:

• Refunds will be offered on items that arrive Dead on Arrival, AND we are unable to repair the item or provide a replacement of equal or greater functionality.
• Refunds will not be offered if items are not compatible with buyers system OR buyer is unable to operate or assemble item. Buyer must ensure that systems are checked for compatibility prior to purchase/bidding.
• Refunds will not be offered after the item has been used.
• Refunds will not be offered if buyer changes their mind after purchasing goods.
• Original postage charges are non-refundable.
• All items must be returned to us for full assessment BEFORE refund will be issued.
• Refunds are processed by us at the end of each week.

Company Name:

GMART

Shop Address:

Unit 4 1 Cebel Place Rosedale Auckland

Hours of Operation:

Monday – Friday: 10am to 5:00pm Weekends & Public Holiday: Closed

We recommend that Buyer leave their feedback after their items are received. Please contact us FIRST to fix any problems or issues BEFORE placing negative feedback. Negative feedback does not solve any problem.