Payment must be made within 7 days of auction end.

Payment Options:

Bank Deposit, Cash, Eftpos, Cheque.

Bank Account

Bank: BNZ

Account name: Green Home Hardware Limited

Account number: 02-1216-0075882-000

If you want us to deliver your order, please add freight. We will quote freight independently.

Important: Due to the nature of our products, our freight company does not hold any responsibility if the goods is damaged during the transportation for our Liner, GLASS and CERAMIC products. So we can only arrange shipping for our customer at their own risk, we won't pay for any damage if product is found damaged when it arrives.

Store Return Policy

Proof of purchase is required for all returns, exchanges or refunds.

We will accept returns or exchanges within 14 days.

It is the buyer’s responsibilities for any cost in shipping goods back to us in the unlikely event you have a problem.

A 20% handling fee for all refunded items shall apply for restocking.

All goods returned or exchanged must be in the original condition.

Refund policy

We will replace or exchange goods if the item is:

1. Defective
2. Incorrectly described online in the auction

If we are unable to replace the exact same item we will refund or exchange for a similar item.

We will not refund if:

1. You change your mind.
2. Good are not what you expected.
3. You find a lower price elsewhere.
4. Goods you buy for another party which they already have or don’t like.

All goods must be checked visually by the purchaser and signed for prior to leaving the shop acknowledging acceptance and the condition of the good purchased. We take no responsibility for any damage after the goods have left our premises.

The purchaser must retain the original invoice as proof of purchase. Incidental or consequential damage attributable to a product defect or to the repair or exchange of defective product is excluded from our warranty. We are not liable for any costs incurred if good are found to be faulty after installation.

Company Name: Green Home Bathroom

Showroom 1: 103B Harris Road, East Tamaki, Auckland

Showroom 2: 116B Wairau Road, Glenfield, Auckland

Postal Address: 35 Fleur Road, Karaka, Auckland

Phone: 09 274 5788 and 09 414 0328

Opening hours: Monday to Friday: 9.00AM - 5.00PM Saturday: 9.00AM – 3.00PM Sunday: Closed