happymobile

We accept

NZ Bank Deposit, ASB sited immediately

PING on Trademe - You can make an instant payment using Ping with your credit/debit card, bank account or Ping balance. Your payment will instantly appear in the seller’s Ping balance, so they can send your item straight away.

Afterpay (on some items) on Trademe

Paypal to our email address

Do you ship overseas? Sorry no, not at this time.

How long will it take to receive my order? If the payment is sited in our account before 12PM of each day, we will process and dispatch your order at 2PM the same day Monday to Friday. Delivery is usually overnight or 2 business days, rural delivery please allow 2-5 business days for your order.

What are your shipping options? We use Courier Post - Track and Trace. NZPost there are a few small items we can send using post envelopes, please note this is sent at your own risk and we prefer you to use the courier option instead

Will you notify me when my order has been shipped? Yes you will receive an email confirming when your order was sent out to you and it will include a GST Invoice for you to print and tracking numbers for you to track the courier.

What if my item does not get delivered? Using your Track & Trace consignment number and the free 0800 phone number you can make any queries regarding your delivery yourself. If an item is lost, courierpost usually do a nationwide search for the item through their depos, if it is not found they will allow US to do a claim and therefore ok us to resend the item/s to you, for which they will reimburse us. This could take up to 10 days to complete. Please note if courierpost state the item was delivered (confimed by the drivers GPS) and will not accept liability for a claim, then this is where our liability ends also.

Warranty Terms & Conditions

NOTE: Please include the Trademe 'P' reference number with any returned items

1. All items have 30 days Warranty unless otherwise stated.
2. Please notify us within 3 days if item is faulty out of the box.
3. Please return within 7 days if item is faulty out of the box.
4. Replacement item not sent till the returned item is received, inspected & tested.
5. Must be returned in original condition with all packaging and documentation.
6. Warranty is void if factory labels are removed, physical damage, dismantling, tampering, water damage, scratches, dents, INCLUDING (All cables have 30 days warranty) and (NO warranty if the wires are pulled loose or pulled out).
7. Shipping is NOT refundable in any case, you pay to Return Goods and we pay to Resend Goods
8. Warranty is void if you owe a rural fee that has since been billed to us.
9. NO Pickups or Drop offs - Sorry we are online sellers only, no physical shop so has to be sent by mail please.
10. If the item is not returned/received, we cannot honour a replacement.
11. We don't accept returns sorry, if you have brought the wrong item by mistake.
12. FRAUD charges will be laid if false batch stock is returned.
13. Because we cannot control the way these products may be used or the conditions that they may be exposed to, neither the seller nor manufacturer shall be liable for any injury, loss or damage, direct, indirect or consequential, arising out of the use of our products including consequential loss of money, data, profits or other damages. Our liability to you, will be limited at all times to the purchase price of the Product to which your claim relates.
14. If you are purchasing the Product for the purposes of a business, you agree that the Consumer Guarantees Act does not apply, and, to the maximum extent permitted by law, our liability to you, or anyone claiming through you, will be limited at all times to the purchase price of the Product to which your claim relates.

FULL Warranty Terms & Conditions are viewable on our website due to word limits.

Happymobile Ltd does not sell or rent your personal information to ANY third parties. The details you provide in our system are used for the purpose of Delivery, Courier Tracking and Warranties only.

Please contact us by email or through Trademe's Q & A

All Queries are answered Monday to Friday 10am to 5pm

We are based in Pukekohe Franklin Auckland New Zealand