iCool Auto

All purchases require Auction number and name for our reference. We take the following forms of payment:

• Direct credit to our Bank Account.
• EFTPOS.

If you buy now or have an Auction finishing on Sunday or a public holiday, we will contact you on the next working day.

Bank Account details as follows:

Kiwi Bank 38-9012-0133469-00

We use Fastway Courier for all shipping. We aim to get the goods out of the store 24 hours after we have received payment.

Pick up is more than welcome.

During public holidays and Sundays, nothing will be shipped. You will have to wait till the next available working day.

Goods are not returnable simply because you changed your mind.

We aim for 100% customer satisfaction, in the unlikely event that an item arrives faulty we will replace or exchange if your:

• Item is damaged
• Item is defective
• You notify us within 7 days
• If your item is unable to be replaced we will offer you a refund

We will do our best to resolve any problems as quickly as possible.

It is the customer's responsibility to return goods for any reason. If it is a warranty issue we will refund the freight charges once we receive the goods back.

Please read through these terms and conditions prior to purchasing or placing bid.

If you require any further information or wish to clarify any points, please do not hesitate to contact us before bidding. Placing a bid implies you accept our terms and conditions. Please conclude any clarification prior to purchasing or bidding as all sales are final and non-refundable. If there is any dispute, we will handle the situation fairly to resolve it in a manner fair to both parties.

Please email us to resolve any dispute prior to posting a negative or neutral feedback, we consider the transaction finalized once a negative feedback is posted. Further assistance or opportunity to resolve an issue will automatically be withdrawn while negative feedback is in place.

Thank you for shopping with iCool!

Company:

iCool Auto

Contact:

Bill

Address:

4A Clark Street, Newlynn

Mobile:

021-0622965

Opening Hours:

Mon - Fri 9:30am to 5:30pm Saturday 10:30am to 4:00pm

Privacy is very important to us; we will never pass your personal information on to any third party. You can by with confidence from us.

We will place feedback once the goods have left our building and it would be appreciated if you could return the favor once you have received the goods.