Sorry no cash accepted and we offer payment choices by Ping or bank transfer only , with orders sent after we see payment into our nominated account- And that’s why Ping is great as is instant.

Your order will be dispatched within the next business day, after we see payment into our nominated account (and that’s why ping is safe and great).

We will do everything we can to ensure quick and secure delivery, but ultimately, we cannot be held responsible for lost, stolen or damaged goods. If problems do arise, please contact us, and we will do our utmost to resolve any issues.

We use mostly larger courier companies like courier post (NZ post) aramax and post haste. You will be required to sign off upon delivery. If no one is present, a card will be left advising the nearest post office or depot where the item can be collected from, unless you have arranged it beforehand with us to be left somewhere on site safely.

Tracking details of your parcel will be emailed to you once your order has been dispatched.

We do not deliver to PO Box addresses, or overseas…. And we cannot do pick ups

We will fulfil all of our obligations under the Consumer Guarantees Act. We are also human, we do make mistakes (very rarely) but it is not unknown for the wrong item to be shipped in error. If so tell us so we can fix.

All sales are final unless items are found to be damaged or defective. So i.e. you can’t return it for a refund just because you don’t like it!

Items with manufacturers’ defects must be reported to us. We will repair or replace or refund the product after discussions.

No refund or replacement will be given until we have received the returned merchandise. Merchandise must be returned with all original contents, accompanied with invoice and return form.

Returned items with signs of physical damage, misuse, unauthorized repair or tampering, tested not faulty, will be refused and returned to sender at sender's cost.

Items intended as gifts or otherwise should be inspected for physical damage as such claims beyond the DOA period will be rejected.

For any pre-sales, or warranty or product enquiries, you can contact us on 021806111 -if not answered do not leave a message-simply text us instead. But bear in mind I could be out enjoying life