JRMotorcycles

Upon making a purchase, payment instructions will be promptly and automatically sent to you. We offer different payment options to suit your needs.

• Ping
• Online bank transfer
• Cash or EFTPOS on pick up – Pay when you pick up your items from our shop located at 15/3 Factory Drive, Rolleston, Selwyn, Canterbury 7675

Our goal is to promptly dispatch your confirmed and paid orders on the same day or the following business day.

Shipments originate from our Christchurch warehouse and are handled by reputable carriers such as NZ Post and NZ Couriers.

Enjoy free shipping to non-rural addresses when you order three or more items.

For added security, opt for signature on delivery at an additional cost of $2.

Feel reassured when ordering from JR Motorcycles as we stand behind our products.

Product Returns

Our return policy is designed to accommodate your needs:

• Returns are accepted within 14 days from the initial purchase date.
• Items must be in new and saleable condition, with original packaging, labels, tags and all accessories intact.
• Product packaging should be securely wrapped or protected during shipping to prevent damage.
• Items must be undamaged and unused.
• Return freight must be prepaid, and we recommend using a courier service with signature delivery.
• Kindly be aware that shipping cost is non-refundable, and a restocking fee of 15% will apply unless the products are found to be faulty.

Before sending back your purchased products, please contact us at 03 341 3226 for assistance.

Please send all returns to:

JR Motorcycles 15/3 Factory Drive, Rolleston, Canterbury 7675

Faulty Products

Note that proper installation of motorcycle parts is crucial and should be done by a trained professional. Incorrect installation or using a product for diagnostic purposes is not considered a product fault.

When claiming a product as faulty, provide us with detailed information before returning it. We reserve the right to charge for inspecting products believed to be faulty.

Delivery Errors or Non-Delivery

Customers are responsible for checking deliveries promptly. Any discrepancies such as short shipments, mispacks, damage, or incorrect deliveries must be reported within 5 days of receiving the goods. Non-delivery claims must be made within 14 days of the purchase date.

Your satisfaction is our priority at JR Motorcycles.

Please contact JR Motorcycles at 03 341 3226.

Or visit us at 15/3 Factory Drive, Rolleston, Selwyn, Canterbury 7675.