Customer Care Consultant
Kinetic Recruitment Limited
Listing Description
Description
Are you a detail-oriented customer service professional who thrives on delivering exceptional support and keeping things running smoothly behind the scenes?
Our client, a well-established and respected national brand, is seeking a Customer Care Consultant to join their Tauranga-based operations team. In this varied and fast-paced role, you’ll be responsible for providing outstanding service to customers — from processing orders and managing product queries to coordinating contract setups and ensuring smooth day-to-day operations. You’ll be part of a supportive team that prides itself on accuracy, efficiency, and living out their “customer-first” values.
Key Responsibilities
- Manage new customer contracts and account setups.
- Process sales orders, returns, and credits accurately and efficiently.
- Liaise with freight partners and customers to ensure timely deliveries.
- Respond to customer inquiries with professionalism and care.
- Assist with general office and administration tasks as required.
The ideal candidate will bring:
- Highly organised with great attention to detail.
- Confident using computer systems (MS Office and ERP experience ideal).
- A clear and friendly communicator – both over the phone and in writing.
- Able to multitask and work well under pressure.
- A proactive team player who enjoys helping others and solving problems.
If you’re ready to bring your customer service skills to a role where every day is different, we’d love to hear from you.
Application details
Kinetic Recruitment Limited
We’re in the people business, the talented people business. It’s about finding the right connection to bring people together. The right person for the right position. The right company for the right candidate. With 26 years in the industry, we live and breathe recruitment.
For us, it’s making sure we understand what the perfect fit will be. We’re able to do this because of our passion for people and understanding what motivates them. It’s about talking, listening, and asking the right questions. That could be why we have a seriously high fill rate. We know great people.
Our team of Blue-Collar consultants have built networks and relationships with the best, most trusted companies from around the country. We've helped candidates find jobs from drivers, tradies, traffic managers, and warehousing gigs, just to name a few. No matter the job, we've found the perfect fit every time.
The consultants at Kinetic have worked in the industry and are passionate about helping others. If it happens in a warehouse or moving things between buildings, we know what it takes to get the job done. We’re always up for a challenge, try us and see the Kinetic difference.
