Admin Sales Support

About Ryman Healthcare

At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia, and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.

At the heart of our business, everything we do must be 'Good enough for mum and dad.'

What will you do?

We are seeking a Regional Sales Assistant/ Admin Sales Support to support our Sales team and strengthen sales effectiveness across multiple Ryman villages across our South Island region. This role is central to keeping our sales initiatives running smoothly, including maintaining accurate Salesforce data, tracking refurbishments, supporting events, and delivering an exceptional first impression for prospects. You’ll support multiple villages, keeping them organised, coordinated, and welcoming for residents and visitors alike.

This roaming role offers variety, combining office based work at out Russley office and onsite sales support across multiple villages. Please note occasional weekend work is required for this role.

As the Regional Sales Assistant, you will work closely with the Regional Sales Manager, Sales Advisors, village teams, and key stakeholders to keep sales processes moving, ensure information is accurate, and provide hands-on support with community events, open days, and day-to-day sales activities.

Key responsibilities but are not limited to:

• Maintain accurate and timely data entry in our CRM system, including leads, prospects, unitmodifications, refurbishment requirements, and checklists, ensuring data integrity acrossassigned villages
• Use reporting tools (e.g., Salesforce, Excel, Power BI, Smartsheet) to generate insights andreports that support sales performance tracking and decision-making
• Analyse sales data to identify trends, opportunities, and areas for improvement, and sharefindings with the Regional Sales Manager and Sales Advisors
• Collaborate with the Regional Sales Manager and maintain open communication withSales Advisors across the region to plan for upcoming sales support requirements
• Meet, host, and build rapport with prospective residents, contracted individuals, andmembers of the public
• Share knowledge about the Ryman brand, village life, and Ryman offering in a warm andprofessional manner
• Answer queries in a polite, helpful, and informed way, ensuring a positive customerexperience
• Coordinate appointments and follow-ups for Sales Advisors at assigned villages

What's in it for you?

If you are the sort of person who loves working with a team of people who work to a clear purpose, you'll love this role!

A career at Ryman offers:

• Ongoing support for professional development and career progression
• Additional wellbeing leave and flexible working arrangements
• Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
• Social club events, furry Friday's (bring your dog to work), free yoga classes - Christchurch office
• Free gym membership for onsite gym - Christchurch office
• Convenient Ryman owned onsite café (Pioneers Café) with affordable coffee and delicious food options

Who are you?

• You are highly organised, detail-oriented, and enjoy keeping operations running smoothly
• You have a positive, can-do attitude and enjoy supporting others
• You ideally bring 2-4 years’ experience in a customer-facing, administrative, or sales support role
• You are confident with Microsoft O365 such as Outlook, Excel, Powerpoint, and Word
• You ideally have worked with Salesforce or would be comfortable learning the system
• You are tech-savvy, with a willingness to explore AI tools and automation to improve efficiency
• You have exceptional communication skills and demonstrate the ability to build valuable relationships, both internally and externally
• You value people and kindness, and are passionate about delivering results
• You strive for excellence and look for ways to exceed expectations
• You believe in the value of strong, positive, trusting teams who work together as one
• You are resilient and can demonstrate composure under pressure

If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!  

At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.

Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.