Credit Control Officer
PERSOL
Listing Description
Description
Key Responsibilities
- Manage a portfolio of customer accounts.
- Contact customers by phone and email to resolve payment issues.
- Negotiate and follow up on payment arrangements.
- Deliver professional and respectful customer service.
- Maintain accurate records of customer interactions and payments.
- Monitor credit risk and escalate issues where needed.
- Achieve monthly collection targets and reduce overdue debt.
- Work with internal departments to resolve disputes efficiently.
Skills & Experience
- Excellent communication skills - written and verbal.
- Strong customer service skills, with the ability to handle challenging conversations.
- Previous success meeting collection targets.
- Ability to work independently and manage time effectively.
- Strong attention to detail and organisational skills.
- Proficiency in Microsoft Office; ERP system experience (SAP, Oracle, etc.) is desirable.
Apply Now
Apply via trademe with your CV and brief cover letter.
Application details
Please click Apply Now to apply for this role or to register your interest.
PERSOL
Looking for Your Next Role? We’re here to help you find it and thrive in it.
At PERSOL, we’re one of Asia-Pacific’s largest staffing providers and we’re proud to support people across Aotearoa New Zealand.
With consultants based locally across the country, we match great people with great jobs, from industrial roles to professional services, and everything in between. We take the time to understand what you’re looking for and connect you with opportunities that align with your skills, goals, and lifestyle.
Whether you're just getting started or looking to take your next big step, we’re here to help you grow your career, backed by a powerful network across New Zealand, Australia, and the wider APAC region.
We value inclusion, cultural understanding, and respect. As we grow, we’re committed to building workplaces that reflect the diversity of Aotearoa New Zealand — and to deepening our understanding of the communities we serve. So if you're ready to explore what's next, let’s do it together.
Because your success is our success. And at PERSOL, it all starts with people.
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