Receptionist/Admin

About the Role

Whanganui People’s Centre is seeking a friendly, organised, and professional Receptionist/Administrator to join our team.

You will be the first point of contact for clients and visitors, playing a vital role in ensuring our Centre operates efficiently while delivering a welcoming and professional experience to the community.

This is a fantastic opportunity for someone who wants to learn, grow, and build valuable skills in customer service, scheduling, and administration within a supportive community-focused environment.

The Role

Managing the front desk and welcoming clients and visitors

Answering and directing phone calls and responding to email enquiries

Scheduling appointments and coordinating calendars

Maintaining filing systems and updating databases

Liaising with clients and external agencies

Keeping client and appointment information accurate and up to date in our system

Supporting the wider team with day-to-day administrative tasks

Helping keep the office running efficiently and professionally

What We Are Looking For

We are looking for an experienced Receptionist/Administrator who can confidently manage front-line responsibilities.

The successful candidate will:

Be able to work autonomously and manage daily priorities without supervision

Have excellent people skills and strong written and verbal English communication skills

Be highly organised with strong attention to detail

Be IT literate and confident using Microsoft Office

Maintain a professional presentation and manner

Be capable of managing multiple tasks including phone calls, emails, and walk-in enquiries

Have experience preparing documents, maintaining filing systems, and updating databases

Be reliable, punctual, and demonstrate a strong work ethic

Be willing to undergo reference checks

Hold the legal right to work in New Zealand

This Role Will Suit Someone Who Is:

Friendly, confident, and enthusiastic on the phone

Naturally organised and able to juggle multiple tasks

Motivated and proactive

Calm, resilient, and reliable in a busy front-line role

Willing to learn quickly and take ownership of tasks

Well presented, punctual, and professional

A clear communicator with strong spoken and written English

Comfortable using computers and learning new systems

Previous experience is helpful, but attitude, energy, and willingness to learn are equally important.