Operations Assistant - SESTA

We are seeking a motivated people person to assist with the day to day running of our Greater Wellington SESTA (Specialised School Transport Assistance) operation.

This is a fixed term 8 month contract opportunity available now until mid-October 2026. There is the potential of further growth opportunities within our organisation for the right candidate.

SESTA is a highly rewarding community service that we provide for the Ministry of Education, this service ensures the safe transport of around 176 students with special needs daily from their front door to school, and home again.

Based at our Petone office working closely with our SESTA Operations Manager, you will assist with the planning of runs as part of the support team for drivers, parents/caregivers, and schools, along with administrative duties including recruitment and payroll.

The role:

• Administrative tasks to support the smooth day-to-day operation of our SESTA services.
• Assist with the planning, implementation, and monitoring of SESTA runs to ensure they are fit for purpose and operate efficiently.
• Provide driving coverage for SESTA runs as required.
• Monitor compliance to ensure contractual and legislative obligations are met.
• Support the SESTA Operations Manager with various tasks as needed.
• Act as the key liaison for SESTA drivers, schools, and parents/caregivers, responding to queries and providing support.

What are we looking for?

• Excellent communication skills, verbal & written with a strong attention to detail.
• Professional, well-organised, and reliable.
• The ability to establish and maintain positive relationships with schools, parents / caregivers and drivers.
• A natural problem solver with a proactive approach to finding solutions.
• Tech savvy, and a willingness to adapt to new systems.
• A positive and can-do attitude.
• Held a full Class 1 NZ Drivers Licence for more than two years (Passenger Endorsement required but we can assist in obtaining this)
• Ability to pass a medical, police vetting check and undergo a pre-employment drug and alcohol test.

What can we offer?

• Fixed Term Contract (8-Months), Full Time role, 7.30am-4.30pm Monday to Friday working hours.
• Competitive remuneration
• Potential for future opportunities with a NZ family owned organisation committed to growth and development.
• Rewarding role supporting a essential service for the local community.

Who are we? Cross Country Rentals is more than just a rental company having a wide range of vehicles in the fleet and providing specialised transport services. We are a kiwi, family owned and operated company with branches throughout New Zealand. Transporting people is extremely important to us, taking students to and from school. Supporting our local community is a big part of what we've been doing for 100 years! Our fleet has grown rapidly comprising over 2000 vehicles nationwide, from small cars to large trucks and everything in between.

Interested or want to know more? Please email: recruitment@crosscountryrentals.co.nz

Applications will be reviewed as they are received. Applications will close on 15 March 2026. All candidates for this position should have NZ residency or a valid NZ work permit.