Operations Manager – HomePlus Rodney (Warkworth)

HomePlus Rodney is looking for an organised, hands-on Operations Manager to oversee day-to-day operations across our office, manufacturing, and installation workflow. This role is central to ensuring jobs run smoothly from order through to manufacture and installation.

About the Role

Based in our Warkworth office, you will be responsible for managing job flow, coordinating manufacturing and installation schedules, and supporting both staff and customers to ensure projects are delivered on time and to standard.

This is a varied, hands-on role suited to someone who enjoys juggling multiple priorities, working with custom-manufactured products, and acting as the central point of coordination across the business.

Key Responsibilities

• Provide hands-on operational oversight across office administration, manufacturing, and installation activities
• Supervise and support the Office Assistant, while actively assisting with administrative tasks as required
• Review incoming orders and deposit payments and action new jobs in line with company processes
• Coordinate the ordering of materials and resources required for each job
• Prepare accurate technical cut sheets to support manufacturing staff
• Actively manage manufacturing staff to ensure production targets, job timelines, and stock levels are maintained
• Monitor incoming materials and update job flow and schedules accordingly
• Plan, manage, and adjust production and installation schedules to meet changing priorities
• Coordinate customer installation bookings and provide clear, timely updates throughout the process
• Work closely with installers to manage scheduling, site requirements, and job progress
• Assist with quoting and job costing where required

Skills & Attributes

• Strong organisational, project management, and time management skills, with the ability to manage multiple priorities in a busy environment
• A practical, solutions-focused mindset with the ability to understand how products are manufactured and installed, with training and documentation provided
• Comfortable working in a hands-on role that combines office-based coordination with operational support
• High level of accuracy and attention to detail when managing job information, materials, and schedules
• Clear, professional, and courteous communication skills with customers, builders, architects, installers, and internal staff
• Strong written and spoken English skills
• Confident numerical ability, including working with measurements, dimensions, area, and calculations
• Confident Excel skills and the ability to work with job tracking, scheduling, and reporting systems
• Ability to learn and apply product specifications, features, and limitations within custom project environments
• Willingness and ability to quickly learn, follow, and consistently apply company systems and processes

This Role Will Suit Someone Who:

• Enjoys being hands-on and involved in the day-to-day running of operations
• Is comfortable juggling multiple tasks and adjusting priorities as jobs progress
• Has a practical way of thinking and enjoys understanding how things are made and installed
• Takes ownership of seeing jobs through from order to completion
• Communicates clearly and professionally with both customers and internal teams
• Thrives in a busy, structured, but supportive working environment

Experience (Advantageous)

• Xero
• WorkflowMax (primary system used)
• Microsoft Office (Outlook, Excel, Word)
• SketchUp

Hours: Full-time, 40 hours per week Days: Monday to Friday, 8:00am – 4:30pm Closed: Weekends & Public Holidays

If you are practical, organised, and enjoy being hands-on while managing operations end-to-end in a fast-paced but supportive environment, we would love to hear from you.