Retail Sales Supervisor - Papamoa

Your mission

Are you passionate about leading teams and driving results in a dynamic retail environment? Join us at Papamoa, New Zealand, and take on the challenge of ensuring our store consistently achieves or exceeds sales, KPIs, and profitability goals.

As a Retail Sales Supervisor, you will:

• Implement short and long-term planning, expense control, and sales and service strategies to meet and exceed targets.
• Uphold high standards of customer experience, aligning with PUMA’s Brand Values and service standards.
• Spend 90% of your working time on the sales floor, engaging with consumers, selling, and coaching employees.
• Assist the Store Manager and Assistant Store Manager in the recruitment, training, development, and succession of high-performing, results-driven Associates.
• Manage and monitor Loss Prevention education and awareness programs, ensuring operational compliance.
• Participate in new store openings and/or store closings; travel may be required.
• Ensure the store’s visual presentation always meets or exceeds PUMA standards and maintain the store’s physical condition.
• Maintain a safe and compliant working environment for all Store Associates and Customers.
• Work non-traditional hours; weekends, evenings, holidays; and overtime as required.

Your talent

To excel in this role, you will need:

• Proven ability to exceed sales targets while meeting company financial goals.
• Demonstrated ability to identify, hire, train, develop, and retain top talent.
• Strong reasoning skills to navigate complex issues and effective communication skills to present information to large groups.
• A proactive approach to managing and promoting a sales culture within the store to achieve or exceed sales, KPIs, and profitability goals.

Our principles

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.