Customer Service Consultant FTC-New Plymouth

What You'll Be Doing | Mō te Tūranga

Based in our Bell Block Testing Station, you'll be the friendly face of the AA-bringing a warm, bubbly personality and customer-first mindset to every interaction.

As a Customer Sales Consultant, you'll:

• Actively engage with customers to understand their needs and promote the right AA products and services
• Drive sales and achieve KPIs while delivering exceptional service
• Create a positive, lively experience for every customer who walks through our doors
• Handle a variety of tasks, including general administrative and customer service support
• Work standard hours across Monday, Thursday, Friday, and Saturday - 40 hours per week, with the opportunity to pick up additional shifts

This position is offered as a 6-month fixed-term role, providing a great opportunity to gain experience within a well-respected and supportive organisation.

About You | Mōu

We're looking for someone who:

• Has proven retail and/or sales experience, with confidence in achieving targets
• Brings high energy, positivity, and a bubbly personality to every shift
• Thrives in a fast-paced environment and learns quickly
• Works well with others and lifts the team around them
• Enjoys connecting with people and making every interaction memorable

What We Offer | Ngā āhuatanga kei a mātou

• Competitive salary
• A team who invests in your ongoing growth and development, with access to free online learning modules
• Discounts across our range of products, including insurance, plus free AA membership for you and your whānau**
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver**
• An inclusive and diverse work environment

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure!

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

**Employee benefits are offered in line with AA policy. Eligibility may vary based on employment type and length of service.